Research Analyst

Research Analyst at Troutman Pepper Locke LLP

As part of Knowledge Management and Innovation, the Research Services Department serves the firm’s research and information retrieval needs by leveraging state-of-the-art research technologies to deliver valuable insight, information, and support. The Research Analyst will provide expert level business and legal research support to attorneys and staff across all firm practice groups, jurisdictions and administrative departments. Preference will be given to candidates based on the West Coast or willing to work PST hours.

• Collaborate effectively with peers to complete research requests from attorneys and firm staff.
• Work from Quest, the research request tracking system, assigning requests based on knowledge, skill, prior work, and bandwidth.
• Critically evaluate requests to identify cost-effective, efficient, and accurate research strategy.
• Complete research using appropriate tools and processes; compile and summarize results.
• Communicate results and methodology clearly to the requester within Quest.
• Participate in Quest Watcher schedule to uphold department service expectations.
• Adjust and reprioritize research assignments to meet competing demands as needed.
• Track and record research process and time for all requests using Quest; record billable work using firm billing software; create billing narratives; follow timekeeping procedures.
• Provide quality customer service to internal and external clients.
• Stay current on technological enhancements and participate in testing of new research tools.
• Ensure work product aligns with departmental policies and guidelines.
• Occasional after-hours and weekend coverage may be required to perform essential duties.

• Expertise with major legal research platforms (e.g., Lexis, Westlaw, Bloomberg Law, Vital Law, Lex Machina, Court Link, Docket Alarm, Courthouse News, Manzama).
• Strong interpersonal and collaboration skills; ability to work with colleagues, clients, and stakeholders.
• Ability to analyze, summarize, and deliver complex research results concisely.
• Working knowledge of Quest and familiarity with cite-checking and Bluebook procedures.
• Proficiency in Microsoft Office, iManage, and other firm applications; ability to multitask and meet deadlines.
• Demonstrated commitment to continuing education and involvement in professional associations.
• Substantive knowledge of the law and legal bibliography.

• Master of Library Science from an ALA-accredited school.
• Minimum of five (5) years of experience in a law firm environment.
• Experience managing and completing complex legal research; ability to prioritize work and manage internal client relationships.
• Well-versed in current research methodologies and resources.

Hiring Salary Range: $ - $

• Full-time

• Associate

• Research

• Law Practice

Troutman Pepper Locke adheres to a policy of equal opportunity and will make all employment decisions without regard to protected characteristics as defined by law.

Compensation is dependent on several factors, such as position, location, education, training, and/or experience.

This position description is intended to describe the general content of and requirements for the performance of the job. Additional duties may be assigned as needed.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

By applying for this position, you agree and understand that Troutman Pepper Locke will process your Personal Information pursuant to the terms of our Worker and Applicant Global Privacy Notice.

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