Housekeeper, Maintenance​/Cleaning

Apply Job Description

Position Title:

Room Attendant

Reports To:

Housekeeping Supervisor and/or Executive Housekeeper

• Administration
• Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
• Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
• Report any items missing from rooms and suites.
• Report all items in need of repair to supervisor and maintain equipment used in work.
• Protect guest safety and well-being; be courteous to all guests and co‑workers. Keep all doors closed when cleaning for safety and security purposes.
• All lost and found are to be taken to the Housekeeping office as soon as they are found.
• Support
• Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to accurately report information.
• Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques.
• Ability to scrupulously follow all Step Stone and hotel policies and procedures.
• Attend required meetings.

• Personal Effectiveness
• Projects and assignments are completed thoroughly, professionally, and with care.
• Adjusts to high‑pressure conditions and is open to change.
• Assumes responsibility for personal growth and development.
• Conducts himself/herself (acts and dresses) professionally at all times; sets standards for all associates.
• Communication
• Understands and communicates the Step Stone Mission and Core values.
• Expresses ideas and conveys information clearly, effectively, and professionally.
• Actively listens to others.
• Conveys company information, decision, or problems to appropriate parties on a timely basis.
• Works to resolve disagreements and is respectful of peers and co‑workers.

• These are required of every associate.
• Minimum lifting of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, reading.
• Minimum pulling of 20 pounds.
• Other duties may be assigned.

EOE/M/F/V/D/