Lead General Liability Claims Specialist
Listed on 2026-01-24
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Insurance
Insurance Claims, Risk Manager/Analyst, Insurance Analyst
Introduction
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference.
GUIDE. GUARD. GO BEYOND. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Role specifics:
- Jurisdictions:
Any - Licenses: TX, FL, NY, HI, RI and reciprocals (must be willing to acquire all licenses within a specific timeframe)
- Location:
This role is eligible for fully remote work
- Independently conducts detailed analysis vital to investigating claims exposure and recommend appropriate settlement strategies and action plans.
- Create reservation of rights, coverage denial letters, negotiate and resolve settlements directly with involved parties.
- Interact extensively with various parties involved in the claims process, and may recommend retaining the advice of outside specialists.
- Handle claims consistent with clients’ and corporate policies, procedures in accordance with any statutory, regulatory and ethical requirements within specialized niche/industry.
- Document and communicate claim activity timely and efficiently and in a manner which supports the outcome of the claim file.
- Coach, mentor and may supervise lower level adjusters.
Potential candidates should have the following:
- Claims Background:
General liability and litigation claims with exposures over $250K - Jurisdictional
Experience:
Any - Active Adjusters' licenses: TX, FL, NY, HI, RI and reciprocals (must be willing to acquire all licenses within a specific timeframe)
As a key member of our Claims Adjuster team, you will:
- Investigate, evaluate, and resolve complex general liability claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution.
- Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
- Think critically, solve problems, plan, and prioritize activities to optimally serve clients
- High school diploma
- 7 or more years related claims experience and proven track record to handle complex claims issues at a senior adjuster level
- Appropriately licensed and/or certified in all states in which claims are being handled
- Knowledge of accepted industry standards and practices
- Computer experience with related claims and business software
- Bachelor's Degree
- 10+years of prior experience adjusting claims in applicable specialty area
- Experience in claims as well as the insurance legal and regulatory environment
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
Other benefits include:
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
- And more...
to review our U.S. Eligibility Requirements and Pay Disclosure Statement
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us…
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