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IT Support Technical Support

ServiceNow Support Engineer

Job in Providence, Providence County, Rhode Island, 02912, USA
Listing for: SHI
Full Time position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A global IT solutions provider is seeking a detail-oriented Service Now Support Analyst to ensure smooth administration of Service Now deployments. In this role, you will be the primary contact for newly onboarded customers, providing Tier 1 and 2 support. The ideal candidate will have 1 to 3 years of experience in supporting ITSM platforms like Service Now. You will troubleshoot incidents and contribute to documentation, improving overall efficiency in customer support.

The position offers competitive compensation and various benefits.
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