Technology Service Coordinator, Operations B.E.S.T

Technology Service Coordinator, Operations [12 Month B.E.S.T.]

Technology Service Coordinator, Operations [12 Month B.E.S.T.] – Providence School District Information Services, Providence, Rhode Island. Open in Google Maps. This job is also posted in Providence Public Schools.

Job : 5508180

Final date to receive applications: Posted until filled

Posted: Jan 22, 2026 5:00 AM (UTC)

Starting Date: Immediately

This role is an exciting opportunity to serve as a leader within a diverse and dynamic team committed to transforming public education in the Providence Public School District (PPSD). We are hiring someone who believes in the capacity of all students to achieve at high levels, and the ability to work collaboratively with a diverse set of partners and stakeholders to drive transformative change within and outside of an organization.

The Technology Service Coordinator demonstrates knowledge in the area of computer operations, networking, internet, intranet, client-server operation, and characteristics and capabilities of network communications. They have the ability to apply principles and techniques used in networking architecture including digital phone lines. Familiar with switches, routers, firewalls, VoIP systems, basic IP addressing, and subnet schemes. They are able to manage projects and administer methods of project and process control, budgeting, and cost analysis.

They are informed in the area of technology related grants or revenue sources, such as E-Rate.

We serve approximately 22,000 students at 37 elementary, middle, and high schools. Approximately 55% of students come from homes where English is not the primary language spoken. Combined, our students and families speak 55 different languages and hail from 91 countries of origin.

In PPSD, the teachers and leaders set high expectations for academic achievement, provide equal access to differentiated instruction, and endeavor to close the achievement and opportunity gap among historically marginalized subgroups within the schools. PPSD is a great place for those who desire an environment that supports their creativity and ingenuity, and respects their credentials and abilities as a teacher.

REPORTS TO: Executive Director of Information Technology

CONTINGENT UPON FUNDING

EDUCATION, TRAINING AND

EXPERIENCE:

• BA or BS degree in general field or IT;
  School Certification and/or Associate Degree in an Information Technology major preferred.
• Three years of information technology experience in a comparable working environment.
• Experience with K-12 technology and/or E-Rate program management, including applications, auditing & inventory systems, workflow & procedures preferred.
• Experience with the development of inventory & computer specifications and implementation of technology equipment.
• Experience with Help Desk management systems use and operations.
• Knowledge in computer operations, networking, internet, intranet, client-server operation, and characteristics and capabilities of network communications. Ability to apply principles and techniques used in networking architecture including digital phone lines.
• Familiar with switches, routers, firewalls, VoIP systems, Basic IP addressing, and subnet schemes.

KEY

COMPETENCIES:

• Ability to manage projects and administer methods of project and process control, budgeting, and cost analysis.
• Informed in the area of technology related grants or revenue sources, such as E-Rate.
• Ability to work under pressure of multiple priorities and short deadlines; participate in and conduct meetings and conferences.
• Prepare reports and write clearly, concisely, and convincingly.
• Speak clearly, concisely and effectively.
• Direct and develop installation of improvements in computer & networking inventory controls and equipment.
• Understand, research and learn information technology trends to evaluate the effectiveness of the technology infrastructure solutions and forecast future needs.
• Implement technological improvements and generate solutions related to instruction; present technology-based solutions that meet district priority instructional needs; recognize, analyze, and deal effectively with problems and…