×
Apply for Jobs Apply for Jobs Post a Job Post a Job Local Jobs Home
Register Here to Apply for Jobs or Post Jobs. X
More jobs:
HelpDesk/Support Technical Support

Customer Support Analytics & Ops Lead

Job in Providence, Providence County, Rhode Island, 02912, USA
Listing for: Cengage Group
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A global education technology company is seeking a Call Center Operations Analyst to enhance customer support experiences. This role involves analyzing performance metrics and working closely with team leaders to drive improvements. Candidates should possess a Bachelor's degree, 2–4 years of relevant experience, and strong analytical capabilities. A commitment to excellence in customer service and collaboration is essential. Join a fast-growing team dedicated to transforming education and making a positive impact.
#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)

Job Posting Language
Employment Category
Education (minimum level)
Filters
Education Level
Experience Level (years)
Posted in last:
Salary
Advanced Search