Senior Deployment Manager

We are seeking a Deployment Manager to oversee and orchestrate the deployment of critical technology solutions. This role requires a strategic thinker who can bridge the gap between technical execution and project management—ensuring seamless integration of systems into the operational environment while enhancing user and stakeholder experience.

• Lead deployment strategy for Salesforce platforms, ensuring alignment with project timelines and program objectives.
• Develop and manage deployment plans, including timelines, resources, risk assessments, and testing.
• Coordinate cross‑functional teams (programs, UAT, business units, and external vendors) to deliver smooth and successful deployments.
• Serve as the primary point of contact for stakeholders, ensuring clear communication and a positive deployment experience.
• Track and manage bugs, enhancements, and system changes through requirements gathering, testing, and production release.
• Collaborate with business units, leadership, and vendors to set priorities and resolve deployment challenges.
• Design and execute change management strategies, including communication, stakeholder engagement, training, and post‑deployment reviews.
• Prepare progress reports and performance metrics for stakeholders and leadership.
• Oversee contract requirements, software licenses, and budget impacts related to Salesforce platforms.

Required:

• 5+ years of experience in deployment or project management within a technology environment.
• Proven success managing complex deployments in client‑facing or government/public sector settings.
• Strong understanding of the software development lifecycle (SDLC) and Agile methodologies.
• Excellent problem‑solving skills, with the ability to deliver solutions under tight deadlines.
• Strong leadership and communication skills, with experience coordinating cross‑functional teams.

Preferred:

• Familiarity with Microsoft Project, Teams, and other project management tools.
• Knowledge of ITIL frameworks and change management practices.
• PMP or equivalent project management certification.
• Experience supporting technology in public sector or mission‑driven organizations.

• Knowledge of deployment best practices and methodologies in software and IT solutions.
• Experience with CI/CD pipelines and automation tools.
• Understanding of network architecture and system integration.

• Excellent verbal and written communication skills.
• Collaborative leadership style with the ability to engage diverse stakeholders.
• Adaptability to changing environments and ability to manage multiple priorities.
• Proactive problem‑solving mindset, with a focus on continuous improvement.
• Commitment to organizational mission and service excellence.

• Mid‑Senior level

• Full‑time

• Project Management and Information Technology

• Software Development