Housekeeping Coordinator

Join to apply for the Housekeeping Coordinator role at Step Stone Hospitality
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Step Stone Hospitality is GROWING and looking to add a Housekeeping Coordinator Position to our dynamic Le Meridien Sheraton Hotel Charlotte.

• Answer housekeeping phones and take messages in a courteous and efficient manner.
• Run all reports required for room assignments and update as needed.
• Fulfill all guest and employee requests promptly.
• Keep guest request logs up to date to ensure efficient response time.
• Secure, log and mail all lost and found items expediently.
• Enter and communicate all work orders or requests to Engineering Department.
• Coordinate housekeeping work with other departments.
• Track and monitor all deliveries and notify manager of their status.
• Track and monitor room replacement status.
• Maintain key control within the department.
• Report any problems to the supervisor or manager immediately.
• Clean rooms as directed by management.
• Ensure proper uniform and nametag is worn at all times.
• Maintain effective communication with all co-workers and supervisors.
• Be familiar with opening and closing procedures for the department.
• Ensure all assets and supplies for the department are kept secure and stored at all times.
• Assist with all emergency and fire procedures.
• Report suspicious activity to security.
• Follow key sign in and sign out procedures.
• Adhere to scheduled work hours and attendance policies and procedures.
• Familiarize self with the property housekeeping policies and procedures.

Hours needed are between 7:30am to 4:30pm.

• Minimum lifting of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, typing.
• Minimum pulling of 20 pounds.
• Other duties may be assigned.
• Must have a comprehensive knowledge of all hotel departments and functions.
• Must have good computer skills.
• High school education and relevant training and experience required. Additional education preferred.
• CPR and first aid training preferred.
• Additional language ability preferred.