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Medical Secretary

Job in Providence, Providence County, Rhode Island, 02940, USA
Listing for: Brown University Health
Full Time position
Listed on 2026-01-23
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 18.13 - 29.9 USD Hourly USD 18.13 29.90 HOUR
Job Description & How to Apply Below
SUMMARY:

Assist physicians in providing high-quality patient care, while exhibiting strong customer service skills to all patients and the overall practice.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

RESPONSIBILITIES:

* Responsible for answering phones, scheduling appointments, checking patients in and out from their appointment and coordinating specialist appointments for patients

* Collects patient balances, copays, and credit cards at time of service

* Reviews lists of patients who need appointments and calls to schedule when due

* Verifies demographics and insurance carrier information for every patient

* Assists patients with Kiosk sign in

* Complies with OSHA and DOH standards

* Schedules, coordinates, and tracks STAT patient referrals and pre-authorizations

* Adheres to Brown Health Medical Group Primary Care guidelines for protecting patients' demographic, clinical and financial information

* Provides superior customer service and outstanding patient care

* Attends meetings/workshops as they relate to current position and office workflows

* Performs other miscellaneous job-related duties as assigned

MINIMUM QUALIFICATIONS:

BASIC KNOWLEDGE:

* High school diploma required.

* Basic computer skills and knowledge of medical terminology required.

* Must be very organized.

* Must have excellent communication and customer service skills and demonstrate sensitivity to the needs of patients and families.

EXPERIENCE:

Six months' experience in a medical office.

Pay Range:

$18.13-$29.90

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Brown Health Medical Group - 167 Point Street Providence, Rhode Island 02903

Work Type:

M-F 8:00am-4:30pm

Work Shift:

Day

Daily

Hours:

8 hours

Driving

Required:

No
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