Financial Counselor Per Diem

Job Description:

• Explain financial requirements and insurance/third-party payor hospitalization benefits to the patient or responsible party.
• Interpret and provide information regarding patient’s copayment responsibilities and any applicable coinsurance, deductible, and lifetime maximums.
• Collect patient liabilities.

• Arrange and follow up on payment plans for patients.
• Apply appropriate Community Benefit and Prompt Pay discounts as applicable.
• Meet with patients who have exhausted Medicare benefits and evaluate for additional payment sources.
• Meet with patients lacking proper benefits for behavioral health services and evaluate for additional payment sources.
• Review long length of stay patients to ensure proper coverage.
• Follow up on missing insurance/financial forms identified by the Registration team.
• Complete Missed MSP questionnaires to finalize insurance bundling for billing.

Special Requirements:

• Minimum 3 years of insurance benefit experience required.
• Epic experience preferred.
• Health Insurance Navigator Certification preferred.

Schedule: Per Diem

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  Care New England Health System (CNE) and its member institutions, including Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, as well as our Wellness Center, are trusted organizations advancing medical research, attracting top specialists, and providing innovative health programs.
• EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
• Ethics Statement: Employees are expected to conduct themselves in accordance with organizational standards, including hospital policies, mission, vision, and values.
• Americans with Disabilities Act Statement: Applicants and employees who become disabled must be able to perform essential job functions with or without reasonable accommodations, as determined by the organization.