Automotive Customer Service Advisor

Pep Boys - Up to $21.60/hour -  - Responsibilities:
First point of contact for customers on the phone and in the store; engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service.;
Manage service business by handling work orders and register transactions, and performing thorough vehicle inspections.;
Assist in customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering.;
Conduct routine express automotive services, including tire mounting, balancing, rotations, oil changes, and battery testing.;
Enforce safety procedures and maintain a safe and healthy work environment in collaboration with management.