Senior Hardware Integration & Reliability Engineer

Time Mission designs and installs large-scale immersive gaming environments (“Portals”) inside customer-provided spaces. The base construction, permitting, and infrastructure are handled by the customer and their contractors. Time Mission is responsible for the delivery, assembly, installation, electronics integration, testing, and commissioning of the portals.

Check the following to see what we do:

This is a hands-on engineering role focused on three core responsibilities:

• Keeping systems operational under real-world conditions
• Driving permanent reliability improvements
• Overseeing integration of new hardware, revisions, and supplier components

You will work across electronics, mechanics, structural systems, and material performance — not just behind a screen.

This role is heavily site-based and requires approximately 35% travel across the United States.

• Diagnose complex failures across mixed electronic and mechanical systems
• Develop practical, structured interim fixes when necessary
• Guide U.S. support and field technicians in implementing solutions
• Improve durability of high-wear components exposed to heavy daily use
• Minimize downtime across all active locations

Primary goal:
All portals operational, consistently.

• Conduct structured root-cause analysis
• Translate field realities into actionable engineering feedback
• Collaborate with European R&D and manufacturing to redesign weak components
• Improve material selection, fastening methods, and construction details
• Validate that implemented fixes perform under real-world load conditions

Temporary fixes must not become permanent weaknesses.

• Supervise installation of new components from overseas and U.S. suppliers
• Evaluate electronics, mechanical assemblies, structural elements, and materials
• Confirm performance, durability, and compliance with specifications
• Provide structured feedback to original manufacturers
• Close the loop between deployment and engineering design

You ensure that new revisions strengthen the platform rather than create new support burdens.

5+ years experience in one or more of the following:

• Mechanical Engineering
• Mechatronics
• Product Reliability Engineering
• Industrial or electromechanical systems
• Strong troubleshooting and root-cause analysis skills
• Electronics & control systems
• Mechanical assemblies, fasteners, and structural components
• Material durability (wood, steel, plastics, coatings, wear surfaces)
• Mixed mechanical/electrical system integration
• Comfortable working in high-use physical environments
• Clear communicator across technical and non-technical teams
• Willingness to travel (approximately 35%). Travel primarily consists of short, focused interventions — typically 3–4 days every two weeks.

• Experience in attractions, themed entertainment, FEC, escape rooms, or high-traffic installations
• Experience coordinating with overseas manufacturing teams
• Familiarity with structured support systems (Zendesk, Jira, etc.)

• Reduced recurring failures across U.S. locations
• Improved component lifespan and material performance
• Clear escalation pathways and faster resolution times
• Strong alignment between U.S. field operations and European engineering
• Smooth integration of new hardware revisions
• Rapidly scaling international company
• Physical systems tested daily by thousands of users
• Direct impact on durability, scalability, and brand reputation
• High ownership and visibility within a growing organization

If you thrive at the intersection of electronics, mechanics, materials, and field execution — and enjoy solving complex real-world problems — this role offers meaningful impact and responsibility.

• Rapidly scaling international company
• Physical systems tested daily by thousands of users
• Direct impact on durability, scalability, and brand reputation
• High ownership and visibility within a growing organization

If you thrive at the intersection of electronics, mechanics, materials, and field execution — and enjoy solving complex real-world problems — this role offers meaningful impact and responsibility.