Administrative Support Supervisor

We're Hiring:
Administrative Support Supervisor

Location: Providence, RI, Pawtucket, RI, Central Falls, RI (please note: you may need to travel to any of our 13 sites)
Reports To: President and CEO
Employment Type: Full-Time (Monday - Friday, 8 hour shifts)

Lead the Team That Keeps Everything Running

Are you an organized, people-centered leader who thrives on structure, collaboration, and making things run seamlessly? We're looking for an Administrative Support Supervisor to oversee and elevate our administrative operations across multiple sites.

This is more than an office management role - it's an opportunity to lead a team, create consistency, strengthen communication, and contribute to the overall success of a mission-driven organization.

What You'll Do:

As the Administrative Support Supervisor, you will:

Lead & Develop a High-Performing Team

• Supervise and coordinate administrative support staff across agency sites
• Recruit, train, mentor, and support professional development
• Conduct performance evaluations and provide ongoing feedback
• Foster a culture of collaboration, inclusion, and accountability

Ensure Operational Excellence

• Standardize administrative procedures across all sites
• Oversee supply ordering and inventory management
• Ensure timely completion of administrative projects
• Monitor data entry accuracy and workflow quality
• Maintain mail distribution and reception operations

Be the Hub of Communication

• Provide reception coverage as needed
• Manage incoming calls and visitor interactions with professionalism
• Assist with written and oral translation of agency documents (Spanish preferred)
• Support cross-site meetings and coordination

Support the Bigger Picture

• Participate in agency committees and task forces
• Collaborate across departments to address programmatic needs
• Engage in ongoing professional development and supervisory training

What You Bring:

We're looking for someone who combines leadership strength with operational expertise:

• High school diploma (minimum required)
• Administrative supervisory experience
• Strong organizational and multitasking skills
• Proficiency with computer applications and office systems
• Excellent written and verbal communication skills
• Professional, welcoming telephone and in-person demeanor
• Ability to maintain confidentiality
• Bilingual Spanish preferred
• Valid driver's license, insurance, and reliable vehicle
• Ability to lift up to 20 lbs
• Flexibility to work varied hours when needed

Why Join Children's Friend?

At Children's Friend, we believe every child deserves a strong start. As part of our team, you'll have the chance to grow professionally, contribute meaningfully, and be part of a diverse and inclusive workplace where your efforts matter every day.

Equal Opportunity Employer

We are committed to equity and diversity in the workplace. If you require accommodations during the application process, please contact us at talent.

Children's Friend offers a comprehensive benefits package that includes the following:

• Medical Dental and Vision coverage
• Employer contributions to the 403(b) plan
• Employer-paid Life and Disability insurance
• Flex Spending Accounts
• 12 Holidays
• Competitive Vacation Benefits
• Training and Professional Development
• Education Assistance
• Student Loan Repayment Assistance