Emergency Room; ER Tech, Prosper

Overview

About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence.

Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit

Company Description About Intuitive Health and Legacy ER & Urgent Care, an Intuitive Health company, is a leader in hybrid healthcare, offering both Emergency Room and Urgent Care services under one roof. Legacy ER & Urgent Care has multiple locations in DFW, delivering high-quality, compassionate care that’s convenient, efficient, and patient-focused.

The ER Tech is responsible for all basic patient care duties. This includes, but is not limited to, therapeutic treatment as ordered by the physician on duty, operation of laboratory equipment, patient discharge, and education.

• Triage all patients upon arrival to determine their location of treatment (Emergency room versus urgent care).
• Provide general patient care, including therapeutic and diagnostic intervention.
• Provide age- and education-specific education to all patients.
• Assure a clean work environment; duties may include tasks often reserved for housekeeping services, such as emptying trash, mopping floors, and cleaning counters.
• Follow all company policies.
• Follow all HIPAA policies and procedures.
• Encourage a work environment that is friendly and respectful.
• Provide patients and their families with a customer-focused, friendly, reassuring, and open environment that encourages patient participation in health care decisions.
• Accurately interpret a physician’s instructions.
• Assist the physician on duty with the treatment of patients. Communicate with the physician regarding the patient's needs and client feedback, and the operations coordinator's observation.
• Administer medications.
• Collect specimens and conduct laboratory tests.
• Review and uphold lab policies and procedures.
• Collaborate with health team members to ensure the patient's well-being as evidenced by staff/client feedback. Support the efforts of team members.
• Execute physician orders, including administration of medications, treatments, and IVs according to policy and procedure.
• Observe and document the patient's response to pertinent medications.
• Prepare specimens and operate lab equipment.
• Review and uphold lab policies and procedures.
• 100% attendance at mandatory skills training yearly.
• Maintain all required professional certifications and licenses. Participate in any and all certifications of the facility. Maintain CEUs.
• Complete yearly assigned education on time.
• Attend a minimum of four staff meetings and read and sign all minutes of meetings not attended.
• Provide patient education and discharge instructions.
• Follow infection control and OSHA safety guidelines.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing duties, the employee is regularly required to talk and hear. This position requires intermittent physical activity, including standing, walking, bending, kneeling, stooping and crouching as well as lifting and supporting patients.
• This job operates in a healthcare setting. ER Technologist must understand and accept the possibility of exposure to environmental conditions, such as radiation, noise, infectious diseases, blood borne pathogens, chemicals and fumes, odors, gases and dusts. This position may require working near moving mechanical parts and exposure to toxic or caustic materials. Moderate noise from phones, computers, printers and medical equipment. Standing, walking, sitting, use of hands, reaching, and may require climbing, kneeling or crouching.
  
  Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call).

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice.

• Time management.
• Use of medical terminology.
• Performance of diagnostic procedures.
• Quality focus.
• Technical understanding.
• Dependability.
• Analyzing information.
• Effective patient communications.
• High school diploma or GED.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and follow HIPAA regulations.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of…