Nurse Leader; RN), Emergency and Urgent Care

About Intuitive Health

Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence.

Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit

Legacy ER & Urgent Care, an Intuitive Health company, is a leader in hybrid healthcare, offering both Emergency Room and Urgent Care services under one roof. With multiple locations in DFW, we deliver high-quality, compassionate care that’s convenient, efficient, and patient-focused.

The Nurse Leader is responsible for all basic nursing duties as well as oversight of the nursing staff (RN and LVN), coordination of and evaluation of EMTs. The Nurse Leader also sits on the infection control committee and collaborates closely with the Infection Control Officer on all facility-specific issues.

• Provide patients and their families with a customer-focused, friendly, reassuring, and open environment that encourages patient participation in health care decisions.
• Assist in patient care to the extent that training and education allow. This may include duties not usually performed, but that are within the scope of practice.
• Encourage a work environment that is friendly and respectful.
• Provide administrative support to physicians from time to time as deemed appropriate for the position.
• Assess patients per company policy.
• Provide general nursing care, including therapeutic and diagnostic intervention.
• Provide age-specific education to patients.
• Assure a clean work environment, including duties such as emptying trash, mopping floors, and cleaning counters.
• Follow all company policies.
• Participate in the infection control committee and assist with all infection control projects in collaboration with the Infection Control Officer. Assure adherence to infection control plan and policies.
• Assist in hiring, training, and termination of Nursing and ER tech staff in conjunction with Leadership.
• Conduct performance evaluations for Nursing and ER tech staff.
• Maintain monthly Nursing and ER tech staff scheduling, ensuring all shifts are covered.
• Develop Nursing and ER tech staff Policies and Procedures with input from Leadership.
• Ensure that patient records are accurate and complete.
• Follow all HIPAA policies and procedures.
• Review and uphold lab policies and procedures.
• Provide clinical expertise in medical management, crisis, and behavior management techniques.
• Provide guidance and support to the staff to better plan workflow.
• Duties are listed in the Standard Operating Procedures guide.
• Physical demands:
  The employee is regularly required to talk and hear. Specific vision abilities include close, distance, color, peripheral, and depth perception, and the ability to adjust focus. The position requires intermittent physical activity (standing, walking, bending, kneeling, stooping, crouching, lifting, supporting patients) and may involve moderate noise and exposure to moving mechanical parts and toxic or caustic materials. Lifting weights up to 25 pounds is required.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills, or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change.

• Patient…