Cage Cashier - Bingo Paymaster
Listed on 2026-01-11
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Entertainment & Gaming
Customer Service Rep, Casino
Job Overview
Applies high guest service standards to all interactions with guests. Demonstrates the SMSC GE values at all times. Processes checks and credit/debit card transactions, redeems chips, provides change and redeems tickets and coupons to guests in compliance with all pertinent policies, procedures, and regulations. Issues cash to Slot and Table Game team members for jackpots. Records and reports all regulatory Title 31 related activity.
Performs Bingo Paymaster duties as assigned. Works with a high-volume of currency which requires adhering to heavy regulations of gaming compliance policies and procedures. Trains new team members.
- Ensures that all assets are secured during the shift: maintains locked drawers, places non-cash equivalents in drawers, and utilizes provided equipment properly to assist in avoiding variances.
- Responsible for maintaining adequate cash levels by regularly exchanging cash equivalents with the banking center.
- Cage guest services: interacts with a diverse group of guests.
- Maintains professionalism during high business volumes and when dealing with difficult guest situations.
- Regularly completes large monetary transactions including TITO/chip redemptions, coupons, and jackpot payouts for guests.
- Makes change for guests.
- Accurately cashes checks and credit/debit card advances and establishes new player accounts for guests.
- Verifies identification of guests to assist in avoiding fraudulent activity.
- Processes jackpot payouts: ensures that cash payout is accurate.
- Tracks cash-in and cash-out transactions for Title 31 (for Federal cash transaction reporting) for guests on an individual basis.
- Acts in accordance to regulatory compliance through the monitoring and reporting of Title 31.
- Reports suspicious activity in accordance with Title 31.
- Works with a high volume of currency in a heavily regulated environment.
- Gives directions to guests and explains promotions and events occurring around the property.
- Fills in for main bank cashier and supervisor positions.
- Provides training for new cashiers.
- Must be 18 years of age or older.
- Three months cash handling and guest service experience.
- Basic 10-key and keyboarding skills.
- Ability to stand for an 8+ hour shift.
Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package including medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.
WhoWe Are
We’re not just in the business of entertainment; we’re in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience. Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table.
Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let’s create moments that matter, celebrate diversity, and build a brighter future for all.
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