Patient Care Coordinator

Overview

Step & Spine Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Prineville, OR.

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?

• Greets everyone who enters the clinic in a friendly and welcoming manner.
• Schedules new referrals received by fax or by telephone from patients and physician offices.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Maintains an orderly and organized front office workspace.
• Other duties as assigned.
• Convert referrals into evaluations; schedule patient visits; provide customer service and create an inviting clinic atmosphere; make welcome calls.
• Monitor and influence arrival rate through a great customer experience.
• Manage schedule, document routing, overtime, non-clinical documentation, deposits, caseload, progress notes, insurance reporting, and clinic inventory.
• Attend training with Territory Field Trainers and complete quarterly compliance training.

• High School Diploma or equivalent.
• Excellent communication skills; ability to relate well to Business Office and Field leadership.
• Ability to multitask, stay organized, meet deadlines, and work with little to no supervision.
• Effective time management and presentation skills as part of a team.

• Indoor environment with standard office conditions.
• Full-time, Monday–Friday, with a minimum of 40 hours per week; may require some evenings or weekends for events.
• Sedentary work; constant sitting and computer use; ability to hear, speak, and exchange information clearly.
• Ability to lift up to 0-20 lbs occasionally; other movements as described (walking, standing, climbing as needed).

This job description is not an all-inclusive list of duties and may change. Reasonable accommodations may be made for associates with disabilities. Do not contact the clinic directly.

Upstream Rehabilitation is an Equal Opportunity Employer that does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other protected status.