Prineville Technology​/Office Assistant; Part Time, Temporary , Non-Benefited

Prineville Technology/Office Assistant (Part Time, Temporary Hourly, Non-Benefited)

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Position Title Prineville Technology/Office Assistant (Part Time, Temporary Hourly, Non-Benefited)

Classification Title Temporary PT Hourly

Hourly rate, Stipend, or Load Unit $15.33/hour

Open Until Filled Yes

Open Until Filled Notes Open For  Academic Year

Position Type/Employee Class Temporary PT Hourly

Instructor Status Not applicable

Overtime Eligible Non-Exempt

FLSA Status

Campus Location

Primary Purpose

The Campus Technology and Office Assistant will provide multi-functional support by assisting with front-line customer service, office operations, and technology to include Zoom streaming, classroom support, computer lab support and others as assigned. This role plays a vital part in maintaining a welcoming, efficient, and well-equipped learning environment for students, faculty, and the community.

Customer Service & Student Support

• Deliver excellent customer service to students, faculty, staff, and community members.
• Assist students with COCC
  -related and basic computer/software questions, referring complex issues to Student Tech Help or appropriate departments.
• Provide referrals to other student services personnel as needed.
• Assist with set up and operate Zoom streaming technology for classes, including logging into software, managing equipment, and distributing materials provided by instructors.
• Assist with maintaining and monitoring the functionality of classroom technology, computer lab equipment, and streaming tools.
• Provide basic troubleshooting support for hardware/software issues and ensure the security of all tech equipment.

Computer Lab

• Assist in maintaining the cleanliness and readiness of computer labs.
• Stock printers and copiers, report technical issues, and ensure the space is properly opened and closed per campus policy.

Office & Administrative Support

• Support campus directors, student services specialists, and faculty with general clerical duties such as filing, copying, supply tracking, and mail distribution.
• Follow established campus procedures and complete work orders accurately and promptly.

Other Duties

• Perform additional projects and tasks as assigned by the Campus Directors or other supervisory staff.
• Help facilitate campus events and activities, including ASCOCC
  -sponsored events and weekend programming.

Department Specific

• Assist with the preparation and set up of science lab activities and classroom arrangements as requested.

Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the duties and responsibilities of the job, with or without reasonable accommodation, using some other combination of skills and abilities. The individual is expected to follow College work rules and policies.

• Ability to provide consistent, dependable, and high-quality customer service.
• Strong communication skills; able to interact effectively with students, staff, and faculty from diverse cultural and personal backgrounds.
• Energetic, people-oriented, and professional demeanor.
• Ability to develop strong working relationships across diverse groups and work effectively in a team environment.
• Must be reliable, punctual, and professional in all interactions.
• Ability to remain flexible and adapt to varying tasks, paces, and changes in procedures.
• Willingness to take initiative to expand personal knowledge and technology skills.
• Comfortable working independently and performing responsibilities without direct supervision.
• Proficient in Microsoft Office Suite, email, and internet usage.
• Familiarity with modern office equipment and software applications used in college and student services environments.
• High degree of accuracy, efficiency, and strong attention to detail in all work.

Regular office hours are established between 8 am – 5 pm during the workweek. A flexible work schedule, including nights and weekends, may be necessary due to the nature of the responsibilities.

Incumbent must be able to function effectively indoors in an office environment engaged in work of primarily a sedentary nature. Requires the ability to work at a workstation for extended periods. Requires to write, read written materials and computer screens, and ability to use telephonic conversations. Occasional lifting up to 25lbs. All individuals are required to perform essential functions with or without reasonable accommodation.

• High school diploma or equivalent.

• Familiar with, or willing to…