Cash Management Specialist

Overview

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• Post insurance and/or patient payments to Epic and balance postings to bank deposits in a timely and accurate manner. Postings may include electronic remittance processing or manual posting from a paper remittance.
• Assist patients in face-to-face transaction processing.
• Answer patient questions related to statements and collect patient copays and deposits according to insurance coverage regulations and organizational financial policy.
• Process electronic remittances initiating transaction posting in Epic and work transactions that do not post correctly to route to the appropriate accounts.
• Identify unidentified payment transactions that route to the clearing account and follow facility processes to move non-patient money to the correct general ledger account.
• Balance postings to bank deposits using Epic and Microsoft Excel; maintain timely and accurate postings according to departmental goals.
• Document accounts clearly and accurately; analyze and reconcile posting amounts from patient payments and other sources to the patient accounting system and accounting department.
• Use system software, including online credit card systems and the Epic system; enter insurance information provided by patients and queue the billing department when required.
• Process cashier window related transactions via Epic; collect patient copays and deposits according to regulations and policy; accurately communicate account information to patients.
• Maintain petty cash transactions and request monthly reimbursement funds; access scanned information via One Content imaging system.
• Complete and reconcile bank deposits daily; utilize Epic work queues to work exception accounts; review and reconcile all postings monthly with the accounting department as needed.
• Participate in educational programs to meet mandatory requirements and identified needs for job and personal growth.

Education, Certification, and/or Licensure: High School Graduate or equivalent.

Experience

Preferred Qualifications:

• Bookkeeping and cash balancing experience.
• One (1) year medical billing/medical office experience.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to sit for extended periods of time.
• Must have reading and comprehension ability.
• Visual acuity must be within normal range.
• Must have manual dexterity to operate keyboards, fax machines, telephones and other business equipment.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office type environment.

• Excellent oral and written communication skills.
• Knowledge of medical terminology and third party payers preferred.
• Knowledge of business math and ICD-10/CPT coding processes preferred.
• Excellent customer service and telephone etiquette; ability to use tact and diplomacy in dealing with others.
• Knowledge of patient accounting principles and procedures; working knowledge of computers.
• Maintains knowledge of current online banking systems.

Scheduled Weekly Hours: 40

Exempt/Non-Exempt: Non-Exempt

Shift: United States of America (Non-Exempt)

Company: SYSTEM West Virginia University Health System

Cost Center: 535 SYSTEM Centralized Clearance Center

Address: 122 12th Street, Princeton, West Virginia

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.

All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment.