Shift Lead
Listed on 2026-02-06
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Restaurant/Food Service
Server/Wait Staff, Catering, Restaurant Manager
Benefits:
- Employee discounts
- Flexible schedule
- Free food & snacks
- Opportunity for advancement
- Training & development
Company Overview
Capriotti’s Sandwich Shop is a dynamic, fast casual restaurant company with over 150 shops and an aggressive growth plan. We are currently sourcing for a Shift Lead to be based in one of our locations in Princeton, NJ. Capriotti’s is a fast-paced environment with strong core values and fun. If you are prepared to grow your career, wear multiple hats, and be part of a fast-paced team with a focus on exceptional quality & service, this may be the role for you.
We understand that our most important asset is our people! Everyone is valuable, and every contribution counts!
Shift Lead Job Summary
Sharing Our Passion One Sandwich at a Time:
Accomplishing Capriotti’s mission begins and ends with you. You are the face of the company and will provide uncompromising standards of quality and service by ensuring hot food is always served hot, cold food cold, all food fresh, in a clean environment, in full uniform with a smile.
Shift Lead Responsibilities
- Delegate duties and fairly assign specific tasks to ensure team members are prepared for our guests.
- Contribute to a team environment by recognizing and reinforcing individual and team accomplishments.
- Follow inventory control procedures and guidelines.
- Adhere to all Capriotti’s procedures and operational policies, cash handling, sanitation, and safety/security, to ensure the safety of all team members and guests during each shift.
- Prepare and serve the best submarine sandwich on the planet to Capriotti's specifications.
- Assist with labor management costs.
- Act with integrity, honesty, and knowledge to promote Capriotti’s values and culture.
- Demonstrate proficiency in all areas of shop operations to assist where needed during assigned shifts.
- Maintain cleanliness and organization throughout the shop and ensure proper setup and breakdown of all areas, including the dining room, restrooms, cold stations, grill, and prep areas.
- Work as a team to prepare for each shift.
- Manage time effectively while meeting all job responsibilities.
- Maintain a positive work environment for team members and guests during each shift.
Shift Lead Qualifications
- Excellent guest service skills are required.
- Serv Safe food handler certification or ability to obtain one.
- Ability to take direction and delegate responsibilities.
- Ability to work in a fast-paced environment.
- Team-oriented, adaptable, dependable, and strong work ethic.
- Effective communication skills to keep all team members informed.
- Flexible schedule; could include nights and weekends.
- At least 16 years of age.
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