Assistant Manager

Benefits:

• Employee discounts
• Flexible schedule
• Free uniforms
• Training & development
• Sign-on bonus (permanent hire)
• Competitive pay
• Ongoing training

Capriotti’s Sandwich Shop is a fast-growing, fast-casual restaurant brand with over 100 locations and a strong focus on aggressive expansion. We pride ourselves on quality, service, and a fun, fast-paced work culture driven by our people. Every team member matters, and every contribution counts.

As Assistant Manager, you are the face of Capriotti’s — ensuring every guest enjoys uncompromising quality and service. You’ll lead the team to deliver hot food hot, cold food cold, fresh ingredients, and a spotless shop, all with a genuine smile.

• Team Leadership:
  Recruit, hire, and retain top talent; coach, develop, and motivate team members following Capriotti’s training standards; identify development needs to foster growth and retention.
• Scheduling & Operations:
  Prepare fair, cost-conscious schedules without sacrificing guest satisfaction or morale; maintain high service standards and uphold company culture.
• Food Quality & Compliance:
  Ensure proper preparation, portioning, and presentation of all menu items; uphold Capriotti’s recipes for consistent guest experiences; oversee compliance with health, safety, and maintenance regulations.
• Financial & Sales Management:
  Handle cash management, deposits, cost of goods, labor, and other financials; promote a “salesmanship” culture at the counter with suggestive selling techniques; manage purchasing, inventory, and waste control effectively.
• Marketing & Communication:
  Support local and brand-wide marketing initiatives; communicate effectively with team members, guests, vendors, and corporate; build trust across all shop relationships.
• Problem‑Solving & Resilience:
  Analyze challenges and make sound decisions; stay calm and adaptable under pressure and shifting priorities.

• Service-oriented with a strong desire to help others.
• Time management skills; able to multitask while maintaining focus on guest experience and product quality.
• Tech skills: POS system experience; computer literacy (email, spreadsheets, documents).
• Food Handler Certification (or ability to obtain one).

• Work in temperatures from 0°F to 100°F.
• Stand/move for extended periods.
• Lift 50 lbs. up to 10 feet; balance and carry 25 lbs. up to 50 feet.

If you’re ready to wear many hats, grow your career, and bring passion and excellence to a dynamic team, Capriotti’s Sandwich Shop wants to hear from you!