Director of Education, Governance and Operations

Director of Education, Governance and Operations

Join to apply for the Director of Education, Governance and Operations role at Bristol Myers Squibb
. This is a senior, full-time position based in Princeton, NJ.

Challenging. Meaningful. Life‑changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients and the careers of those who do it.

You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high‑achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more.

As a business function, Compliance & Ethics are equally accountable for both company success and ethical behavior. Our Compliance & Ethics team is committed to enabling well‑informed, risk‑based decisions that get more medicines to more patients, faster. You will lead a cross‑functional team whose remit is global in impact and that ensures the efficient, expedite and compliant operations of Events & Meetings (E&M) both internally and with external vendor partners.

This is a key role within the Events and Meetings Leadership team and is accountable for ensuring the implementation, exemplary execution and alignment of the Events and Meetings strategy related to Education, Governance and Operations across the globe to achieve organizational objectives in the most effective manner possible. Additionally, you will be responsible for the development of the clear strategy for Operations as it relates to E&M and the execution against it.

This role is of significant support, counsel, influence, and partnership to the global lead of Events and Meetings. You will be a significant advisor in the use of Events and Meetings and have oversight and ability to directly impact the processes, vendors, training, outsourcing, and platforms associated with Events and Meetings. You will make decisions based on data‑driven and factually based insights.

You will be responsible for the management of E&M compliance risk, working across the other Risk, Operations and Intelligence teams (ROI), streamlining processes, owning vendor performance, shaping policy, driving focus on HCP experience, and interacting with senior level BMS management.

• Develop and own the strategy and execution of education, governance, and operations for E&M, including tech stack enhancements, vendor partnerships, commercialisation model changes, launch effectiveness, and process simplification.
• Global process owner for Events and Meetings processes and governance framework, driving global alignment and policy harmonization.
• Lead complex projects across a matrixed environment, managing change, resources, and budgets.
• Directly manage the Contracting Hub, focusing on contract production, invoicing, and payments.
• Proactively manage risk factors, including regulatory changes and financial robustness.
• Act as key point of contact for ROI teams, IT, Business Insights, Procurement, and other functions to enable strategy development and execution.
• Own technology solutions specific to Education and Governance affecting Events and Meetings.
• Partner with ROI Reporting and Analytics to drive process automation and data visibility.
• Provide insights on event planning, budget utilisation and resource optimisation.
• Serve as an internal reference for evolving external standards for E&M tactics, presenting to senior executives.
• Manage vendor relationships, negotiations, contingency planning, and risk mitigation.
• Identify opportunities for process improvement and increased efficiency.
• Report directly to Lead of Events and Meetings and sit as part of the E&M Leadership Team.
• Pro…