Director, Strategic Training & Capabilities
Listed on 2025-12-12
-
Management
Business Management, Corporate Strategy, Business Analyst
About Acadia Pharmaceuticals
Acadia is committed to turning scientific promise into meaningful innovation that makes the difference for underserved neurological and rare disease communities around the world. Our commercial portfolio includes the first and only FDA‑approved treatments for Parkinson's disease psychosis and Rett syndrome. We are developing the next wave of therapeutic advancements with a robust and diverse pipeline that includes mid‑ to late‑stage programs in Alzheimer's disease psychosis and Lewy body dementia psychosis, along with earlier‑stage programs that address other underserved patient needs.
At Acadia, we're here to be their difference.
The Director, Strategic Training & Capabilities leads the vision, strategy, and execution of Acadia's Commercial Training Center of Excellence, ensuring that all field‑facing commercial teams are equipped with the knowledge, skills, and capabilities needed to excel. This role oversees the development, integration, and continuous enhancement of training frameworks, curricula, digital learning assets, and capability‑building initiatives that support both initial onboarding and ongoing professional development across Sales, Marketing, Patient Value & Access, and Account Management.
The Director manages a team of trainers and provides strategic oversight of brand‑aligned training partners to ensure consistency, quality, and alignment across all therapeutic areas and brands. Working cross‑functionally with Commercial Leadership, Compliance, Marketing, and Field Leadership, this role translates strategic business priorities into high‑impact learning solutions that elevate field performance and drive commercial excellence.
This leader owns and evolves the ACADIA Selling Model, guides the development of modern learning systems and processes, and identifies capability gaps through data, field insights, and performance metrics. The Director plays a key role in supporting product launches, enhancing field readiness, and strengthening leadership capabilities throughout the organization. Through innovative training strategies and disciplined execution, this role ensures Acadia's field teams are prepared to deliver an exceptional customer experience and achieve commercial goals.
PrimaryResponsibilities
- Coordination of the new hire training and ongoing skills/knowledge training across all brands and Patient Value & Access field‑facing teams.
- Ensures that the commercial training curriculum and onboarding processes meet the current and emerging needs of the field commercial employees.
- Oversee the development, updating and use of all training modules that are appropriate for field commercial employees.
- Creates training materials that enhance the learning process; including study guides, home study materials, assessments, frequently asked questions, competitive overviews, etc. and works with leadership and P&P on follow‑up and consequences as appropriate.
- Leads and supports the trainers in field employee training across all settings which include 1:1 meetings, conference calls, live classroom, etc.
- Gathers and analyzes data from direct field observations, focus groups and other methods to identify potential training gaps and suggests areas for improvement that will enhance sales performance and achieve commercial goals.
- Manages the training of field staff on sales‑related tools and cross functional business rules (ie. Veeva CRM, Concur, Patient Services, etc.).
- Supports the brand and PV&A trainers in leading content development work streams across commercial and key stakeholders for sales meetings from an objective, content, and agenda standpoint.
- Works with the brand and PV&A trainers cross‑functionally to gather feedback on training needs and development of necessary meeting workshops to meet those needs.
- Works with sales and account leadership to facilitate management‑level "train‑the‑trainer" sessions.
- Owns the ACADIA Selling Model - development, adjustments, training, etc.
- Assists sales and account leadership with field coaching, recruiting, and interviewing as needed.
- Ma…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).