Associate Director, WW Lymphoma

Working with Us

Challenging. Meaningful. Life‑changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients and the careers of those who do it.

You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high‑achieving teams. Take your career farther than you thought possible.

The Associate Director, Customer Insights supports the development and leads the execution of market research, advanced analytics, and insight‑generation activities that inform strategic and tactical decision‑making for the U.S. Thoracic business. This role contributes to the design of research initiatives, synthesizes data across sources, and communicates clear, objective insights that guide brand strategies, execution, and customer engagement.

As an Associate Director, you will collaborate closely with cross‑functional partners—including members of the Tumor, Sales, Medical, and Access teams—to support data‑informed decision‑making and customer engagement. The role works under the guidance of the Director to ensure alignment with business unit and enterprise objectives and supports the development and implementation of standardized reporting processes, predictive analytics, and performance dashboards while promoting innovative analytics and the use of advanced tools such as AI and machine learning.

• Partner with the Director to develop and execute comprehensive primary and secondary market research plans focused on actionable insights and brand opportunities.
• Manage project logistics, including vendor coordination, timeline tracking, and compliance with research best practices.
• Synthesize data from multiple sources (APLD, IQVIA, SHS, Claims, patient chart data, Brand Impact) to extract meaningful business insights.
• Deliver clear, concise presentations that demonstrate a deep understanding of market dynamics, competition, and brand performance.

• Collaborate with the Centers of Excellence to ensure a unified approach to insights generation.
• Partner with Brand team members to answer business questions, provide data‑based solutions, and support senior leader presentations.

• Identify opportunities and drive the development and deployment of innovative insight‑generation approaches.
• Adopt and apply advanced analytics capabilities, including AI and machine learning, to enhance insights generation.
• Continuously improve analytics processes through innovation and capability building.

• Support the identification of emerging trends, innovative methodologies, and best practices to elevate the organization’s insights capabilities.
• Represent Customer Insights & Engagement in BU‑level forums, collaborating with cross‑functional partners to shape long‑term commercial strategies.
• Integrate advanced analytics into business processes and foster a culture of data‑driven decision‑making.
• Drive the adoption of standardized reporting frameworks and predictive models for strategic planning and resource allocation.

• Provide guidance to junior team members or peers and vendors on project‑based activities.
• Ensure adherence to BMS operating policies and governance standards.

• Minimum 5 years of experience in pharmaceutical analytics or market research, ideally within oncology or related therapeutic areas.
• Bachelor’s degree required; advanced degree (Master’s or PhD) preferred.
• Proven ability to synthesize complex data sources into actionable insights for senior leadership.
• Strong stakeholder management and consultative partnership skills.
• Excellent communication and presentation skills, capable of delivering clear, concise recommendations.
• Ability to work independently while fostering collaboration and ensuring quality control of deliverables.
• Proficiency with…