Associate Director, IT Program Manager

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The Mission of the Agile Program Management Organization is to provide an effective division‑wide framework for identifying, prioritizing, and successfully executing the Portfolio of Initiatives and Projects, delivering the highest possible value to our customers, and promoting a culture of continuous learning and relentless improvement.

Grade Level (for internal use)
12

The Tech Program Manager will lead and manage multiple technology projects from initiation through completion. This role requires strong leadership, communication, and organizational skills to ensure the successful delivery of projects and alignment with strategic goals.

• Lead cross‑functional teams and conduct end‑to‑end project management for IT and business initiatives, including software implementations, infrastructure upgrades, and system integrations across multiple business units.
• Collaborate with cross‑functional teams, including business owners, developers, business analysts, and stakeholders, to define project scope, timelines, and deliverables while ensuring alignment with business objectives.
• Manage project budgets, resource allocation, and vendor relationships while maintaining adherence to project management methodologies and governance frameworks, including Agile and SAFE.
• Drive risk assessment and mitigation strategies, proactively identifying potential roadblocks and implementing contingency plans to ensure successful project delivery.
• Facilitate stakeholder communication through regular meetings and status reporting, executive briefings, and change management activities to ensure transparency and buy‑in.
• Foster a culture of continuous improvement within the team, mentor junior project team members and contribute to the continuous improvement of project management processes and best practices across the organization.
• Support compliance, governance, and regulatory alignment within Agile delivery workflows.
• Analyze current workflows and processes, recommending and implementing improvements. Drive adoption of best practices in project and program management.

Anticipated base salary range: $125,000 to $160,000, based on geographic location, experience level, skill set, training, licenses, and certifications. Eligible for an annual incentive plan; not eligible for additional compensation such as an annual incentive bonus or sales commission plan. Eligible for additional S&P Global benefits (details available on the company benefits portal).

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• 8+ years of experience in program or project management, preferably in a technical environment.
• Demonstrated experience managing cross‑functional or cross‑organizational programs/profiles.
• Strong understanding of software development lifecycle (SDLC), agile methodologies (Scrum, Kanban), and/or SAFE frameworks.
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and modern enterprise IT infrastructure.
• Proficiency with project management tools (e.g., ADO, Confluence, MS Office, SharePoint).
• Proven ability to manage multiple complex projects simultaneously, ensuring delivery on time and within budget.
• Experience with risk management, resource allocation, and stakeholder communication.
• Strong analytical and problem‑solving skills.
• Excellent written and verbal communication skills for collaboration with technical and non‑technical stakeholders.
• Demonstrated leadership in driving teams toward successful project outcomes.
• Ability to influence and negotiate across teams and leadership levels.

• PMP (Project Management Professional) certified.
• Certified Scrum Master (CSM) or equivalent agile certification.
• Experience with Agile and SAFE frameworks, worked on projects using agile methods.
• Strong organizational skills and attention to detail.
• Ability to adapt to rapidly changing environments and requirements.
• Experience in a global, matrixed organization.

Our Mission
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