Senior Manager, Employee Relations

* Conduct investigations in response to a range of employee relations concerns, including harassment, discrimination, retaliation, workplace violence, and other violations of rules, regulations, policies, and procedures
* Highly skilled in managing employee relations issues including participation in internal investigations and providing recommendations for resolution
* Partner with Ethics and Compliance on issues that have larger impact beyond Employee Relations and implications to the overall business
* Partner with Legal Affairs team in addressing ER-related legal concerns and HR leaders to provide counsel and facilitate prompt and effective resolution of workplace concerns
* Use effective interviewing and documentation techniques and utilize the designated online case management tool for tracking
* Report regularly regarding pending investigations and provide timely investigation reports with supporting documentation for all completed investigations
* Collaborate with the Director of Employee Relations and HR Business Partners to provide guidance on performance management processes, including coaching, counseling, and performance improvement plans
* Work with Director of Employee Relations to develop and reinforce an employee relations strategy and philosophy that provides clarity of direction, reliable measurement and clear feedback
* Able to identify the longer-term impact related to case issues to provide a full view related to potential risks
* Reinforce an employee relations strategy and philosophy that provides clarity of direction, reliable measurement and clear feedback
* Work closely with management and employees, under the guidance of the Director of Employee Relations, to improve work relationships, amplify engagement, and increase productivity and retention
* Demonstrated ability to manage multi-business employee relations needs
* Bachelor’s degree required.  Degree in Business, Human Resources Management, or related field preferred
* Understanding of HR legal compliance requirements and understanding of HR programs relative to support of business objectives required
* 5+ years of substantive experience in Employee Relations as a subject matter expert- extensive experience conducting investigations, performance management (including advising managers on how to do so), making recommendations, and partnering with in-house counsel. Able to demonstrate outcomes that have led to actionable and supportive plans.
* Pharmaceutical/biotech and or healthcare industry experience is preferred
* Strong interpersonal, writing, communication, organizational, project management and presentation skills
* Proficiency in Microsoft Office suite (Excel, PowerPoint, Word and Outlook)
* Must be able to thrive in a fast-paced, high-performance environment
* Proven ability and strong influencing skills, decision making, and resilience
* Comfortable with ambiguity and being a part of complex strategy discussions with team members and leaders
* Strategic thinker with experience in execution of complex, cross-functional projects and programs
* Compelling oral and written communicator with the ability to build relationships with senior leaders and a range of stakeholders to drive organizational change
* Ability to objectively coach employees and management through complex, difficult, and emotional issues
* Excellent planning, organization and time management skills, attention to detail, ability to handle multiple tasks, and work in a fast-paced, time-sensitive environment
* Ability to work effectively in an environment of change and manage multiple priorities concurrently through strong project management, systems knowledge, and effective communication
* Self-starter with demonstrated ability to work independently as well as in a team setting in order to build personal brand and to develop a network of relationships across the organization
** Competencies*
* ** Accountability for Results
- ** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.  
** Strategic Thinking & Problem Solving
- ** Make decisions considering the long-term impact to customers, patients, employees, and the business.  
** Patient & Customer Centricity
- ** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.  
** Impactful Communication
- ** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.  
** Respectful Collaboration
- ** Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.  
** Empowered Development
- ** Play an active role in professional development as a business imperative.

This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change…