Housekeeping - Hotel

Overview

Job Summary Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Performs any combination of tasks to maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner.

• Clean corridors, lobbies, stairways as well as guest rooms
• Organize work schedule from the room status list, arrivals and departures
• Distribute linen, towels and room supplies using wheeled carts or by hand
• Make up beds and cots
• Restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini bar
• Replace dirty linens with clean items
• Inspect and turn mattresses regularly
• Store all dirty laundry in line with company policy
• Monitor guest laundry bags
• Replace laundry bags and slips
• Check all appliances in rooms are in working order
• Realign furniture and amenities according to prescribed layout
• Respond to guest queries and requests
• Respond to calls for housekeeping problems such as spills, broken glasses
• Deliver any requested housekeeping items to guest rooms
• Remove room service items
• Organize and restock cart at the end of the shift
• Ensure confidentiality and security of guest rooms
• Follow all company safety and security procedures
• Report any maintenance issues or safety hazards
• Observe and report damage of hotel property
• Wash and fold laundry for next day
• Keep laundry room area organized to avoid pests

• High school diploma or equivalent preferred
• Knowledge of cleaning and sanitation products, techniques and methods
• Knowledge of cleaning sensitive materials
• Working knowledge of operating cleaning equipment
• Physical stamina and mobility including ability to reach, kneel and bend
• Ability to lift, push and pull up to 30 lbs
• Previous housekeeping experience preferred but not required

• The employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear
• The employee is frequently required to stand and walk
• Requires moderate physical effort: standing, carrying, bending, stretching, stooping, pulling and pushing, lifting up to 50 pounds
• Specific vision abilities required: close vision, distance vision, color vision

• Hotel environment
• The noise level is usually mild to moderate
• Working conditions involve noise, heat, temperature changes, kitchen elements, odors, moisture, etc.

• Competitive Salary
• Flexible schedule
• Comprehensive training
• Medical Insurance
• 401(k) Plan
• Paid Sick time (NJ)
• Great Discount Program

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Genesis Hospitality is an equal opportunity employer.