DDD Program Manager Homecare Agency

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Training & development

At Home Watch Caregivers it is our mission to care with compassion, grace and dignity and allow individuals with disabilities to thrive and reach their greatest potential.

Provide workflow coordination and monitoring of support staff in areas including but not limited to coaching, training, assigning tasks within scope of our community-based and individual support programs.

• Train staff according to DDD guidelines and state regulations
• Establish and maintain a positive rapport with referring agency personnel to build productive, consistently high referral numbers.
• Collaborate with DDD and Support Coordination
• Ensure compliance with all DDD/DHS policies and procedures. Periodically review and update internal processes to ensure compliance. Update Internal Standard Operating Procedure manual and communicate all changes and updates with staff in a timely manner.
• Prepare reports including but not limited to internal/external audits
• Participate in program marketing events as appropriate
• Complete all DDD required webinars and trainings
• Be available to assist clients in crisis situations
• Work alongside DSP and make sure client medical appointment and daily activities are met
• Open cases when needed
• Conduct monthly family visits

• Ability to successfully relate to and communicate with people with disabilities, their families, other organizations, agencies, volunteers, and consumers;
• Commitment to ensuring consumers and families are provided with highest level of service to ensure they are well informed and supported in the achievement of their goals;
• Knowledge of programs and services, benefits, entitlements and supports available to persons with disabilities, as needed;
• Experience using Windows editions 8-10 including expertise in utilizing:
  Outlook, Docu Sign, Microsoft Word, Excel, PowerPoint, Zoom;
• Strong team player willing to take direction and work with management staff and peers;
• Self-starter able to work with minimal supervision/direction;
• Have strong and effective spoken and written communication skills;
• Ability to organize work effectively and establish priorities
• Ability to meet or exceed deadlines;
• Ability to make decisions and implement activities impacting the organization’s well-being;
• Ability to function well in a high-paced and at times stressful environment.