Head of US Training

We are seeking a Head of US Training to lead the cross-functional training team s team leader will play the critical role of designing and executing training strategies that align with business objectives and empower both internal and external stakeholders to deliver exceptional customer engagement. Stakeholders will range from a large US field organization across sales, medical, patient access, to external partners (e.g., specialty pharmacy, patient support vendors, etc.)

covering an expanding portfolio of rare endocrine products.

They will lead the development and delivery of US training across multiple domains:

The ideal candidate is highly collaborative with advanced communication, leadership, training development, and project management competencies. The candidate must have a foundational understanding of learning program design and execution across various life cycles stages of drug development. This role will partner with and serve as an advisor for the US Leadership Team and provide operational support to cross functional teams to enable field teams to drive commercial success.

The Head of US training will report directly to the US Head of Analytics & Commercial Operations. The role will be based in Princeton, NJ in a hybrid model and will be heavily integrated with US business leadership and partner with global training counterparts.

• Design a comprehensive US training roadmap that aligns with brand strategies across the portfolio and across functions
• Manage necessary resources (budget and headcount) to enable and support the development and execution of those plans (tactical, change management, communication)
• Provide strategic direction and vision for planning, design, development, and implementation of modules, materials, tools, solutions, and technologies to support training needs of the US Business Unit
• Lead, build, and develop a team of cross-functional experts, fostering a culture of curiosity, collaboration, and accountability
• Continuously evaluate US training needs analysis, which includes base competency assessments to identify needs and address gaps to be included in future curriculum
• Develop approaches to rapidly iterate on training and incorporate enhancements
• Partner with US leadership to address competency gaps across the commercial, patient support, and medical organizations
• Partner with global training team to leverage and adapt common materials as appropriate
• Partner with HR on US learning & development needs as appropriate

• Design and develop effective course curriculum and workshops that meet the needs of the organization and evolves in response to learner needs across clinical (disease state education, product, device) and non-clinical (managed care, functional skills), etc.
• Ensure training content reflects current medical science, therapeutic area expertise, clinical data, product knowledge, and evolving managed care landscape.
• Designs and delivers training programs for roles that engage directly with both healthcare providers and patients, ensuring consistent, compliant, and high-quality interactions across the care continuum
• Collaborate with internal teams, including compliance and legal, to ensure deliverables are current, effective, and compliant with regulatory guidelines

• Participate in the design, development, and delivery of training solutions to support learners, including commercial (sales and marketing), medical affairs, patient support services, and key external stakeholders (e.g., specialty pharmacy, hub partners, etc.)
• Onboard and certify new hires to ensure minimum certification requirements are met prior to customer interactions
• Collaborate with marketing, sales, medical affairs, and market access in planning and project management of National Field Meetings and Plan of Action Meetings to ensure consistency of…