Customer Service & Order Management Leader

A healthcare solutions company in Princeton is seeking a Manager, Customer Service responsible for overseeing order management and customer service operations. This role focuses on improving order accuracy, revenue conversion, and enhancing customer experience. The successful candidate will lead cross-functional teams, manage customer escalations, and focus on continuous improvement initiatives. Ideal applicants will have over 5 years of experience in customer service and a proven ability to resolve complex issues.

The position requires in-office work at least three days a week and offers a competitive salary range.
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