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Head of Customer Service & Process Excellence

Job in Princeton, Mercer County, New Jersey, 08543, USA
Listing for: Integra LifeSciences
Full Time position
Listed on 2026-01-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A healthcare company is seeking a Customer Service Operations Leader based in Princeton, NJ. This hybrid role entails leading a large team, managing performance metrics, and driving operational excellence in customer service. Candidates should have over 12 years of experience in customer service, including team leadership and outsourcing management. Exceptional analytical, communication, and problem-solving skills are required. The job offers competitive salary and comprehensive benefits, including health insurance and 401(k).
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