Medicaid Project Operations Associate

Mathematica applies expertise at the intersection of data, methods, policy, and practice to improve well-being around the world. We collaborate closely with public- and private-sector partners to translate big questions into deep insights that improve programs, refine strategies, and enhance understanding using data science and analytics. Our work yields actionable information to guide decisions in wide-ranging policy areas, from health, education, early childhood, and family support to nutrition, employment, disability, and international development.

Mathematica offers our employees competitive salaries, and a comprehensive benefits package, as well as the advantages of being 100 percent employee owned. As an employee stock owner, you will experience financial benefits of ESOP holdings that have increased in tandem with the company’s growth and financial strength. You will also be part of an independent, employee-owned firm that is able to define and further our mission, enhance our quality and accountability, and steadily grow our financial strength.

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Mathematica is looking for a highly organized and enthusiastic Associate to contribute to and support the work of projects related to healthcare policy, including Federal Medicaid and Medicare policy. As a part of a project team, the Associate will be responsible for coordinating and supporting a variety of technical assistance and/or research tasks. The Associate will demonstrate a willingness to adapt and be flexible in their role.

Through this role, the Associate will have an opportunity to learn and practice a variety of skills across projects, including project and operations management and stakeholder engagement.

Core Responsibilities:

Note:

Responsibilities may vary based on project placement and staff interest. Please highlight the skills and responsibilities you are most interested in exploring in your application.

Project and operations management

• Provide logistical and operational support to assist with planning complex and diverse projects and tasks, managing schedules and finances, and executing high quality deliverables to help Mathematica meet client objectives
• Compile and track information in spreadsheets and databases (for example, Microsoft SharePoint, Excel, and Project or other collaborative tools such as Atlassian Confluence or Jira) and report action-oriented findings to the project team, the client, or both
• Coordinate and support technical assistance and research team’s tasks, such as performing literature searches and reviews or abstracting and synthesizing information from program or regulatory documents and reports
• Analyze and effectively communicate possible solutions to complex problems to project leadership
• Prepare and submit monthly reports for internal and external stakeholders that summarize project or task status and performance
• Identify and implement process improvements to elevate project performance
• Assist with project onboarding activities, such as coordinating security training documentation, access to federal systems, and access to project folders and applications

Client and stakeholder engagement

• Communicate effectively with diverse stakeholders such as technical project staff, researchers, administration, consultants, subcontractors, and client representatives to successfully execute project work
• Support client relationships by developing progress reports, creating meeting agendas, organizing and taking meeting minutes, decision logs, and other project deliverables
• Draft sensitive correspondence to clients and contribute to newsletters, reports, briefs, memos, presentations, or other deliverables
• Follow and refine standard operating procedures to manage project and task technical assistance mailboxes (help desks) and draft responses to stakeholder requests and questions
• Support the design and pre-test data collection instruments, questionnaires, and protocols, or provide guided quality assurance and user acceptance reviews of technical assistance or program monitoring tools

Enterprise-level initiatives

• Actively support the advancement of organizational diversity, equity, and inclusion efforts, and apply diversity, equity, and inclusion lens across job responsibilities
• Additional duties may be assigned as needed

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