Communications and Program Coordinator

Department Teaching and Learning Center

Category Communications and Public Relations

Job Type Full-Time

The Communications and Program Coordinator (CPC) provides broad communications support and administrative assistance to the McGraw Center for Teaching and Learning. This role supports the development and execution of strategic communications that advance the mission of the Center. The CPC ensures editorial standards, identifies story ideas, and writes content for multiple channels. Working within the Center's administrative core team, the CPC also has a critical role in the Center's administrative function.

The key programmatic support functions of this position include administrative support to the Center Director and the Graduate Pedagogy Program, particularly the Teaching Assistant Orientation and the Teaching Transcript program.

For consideration, please include a cover letter.

• Write stories on Center events and activities, schedule updates to website
• Edit and schedule multiple Center newsletters
• Create, edit, print, and distribute event fliers, brochures, and event posters
• Pitch stories based on Center activities to the University's Office of Communications
• Promote select events through University avenues
• Establish new and grow existing social media presence
• Write profiles of award-winning projects
• Track the effectiveness of communications, reporting regularly to the Center Manager and program directors with findings and recommendations for future tactics
• Assist with the monitoring of central/shared email accounts
• Co-manage the Center communications calendar

• Manage the calendar of the Director, setting regular internal catch‑up meetings with senior and mid‑level leadership within the Center, Office of the Dean of the College, and various campus partner check‑ins
• Assist Center Director with calendar and scheduling of group meetings; provide other administrative assistance to director upon request
• Coordinate complex and dynamic schedules, support committee/council meetings, draft agendas, correspondence, respond to inquiries and mailings
• Drawing on internal and/or external resources, evaluate opportunities to refine services, help secure required resources and launch and implement administrative initiatives
• Provide information and guidance to inquiries via phone, email, and in person
• Provide support for two committees (draft, edit, and maintain committee materials; maintain related SharePoint sites)

• Provide administrative support for the Teaching Transcript Program in the Graduate Pedagogy Program, including scheduling class observations
• Lead the organization of Teaching Assistant Orientation
• Manage the Center's Professional Development Portfolio (PDP) database, ensuring its continued accuracy in tracking TAO completion, Teaching Transcript program progress, and other activities within the Center

• Set up and maintain Center's SharePoint sites and document repositories
• Manage Center's space reservations using the University's EMS system
• Assist with office maintenance, order supplies, and occasionally address IT needs
• Purchase regular communications subscriptions, reconcile expense reports
• Serve as a backup for the coordination and execution of Center events, including catering, AV support, and cleanup

Essential

• Minimum of one year of relevant experience
• Excellent oral and written communication skills
• Excellent organizational and time‑management skills
• Ability to treat confidential and sensitive information appropriately
• Strong analytical and problem‑solving skills
• Responsive and exceptionally attentive to detail; ability to be proactive and take initiative
• Ability to work independently and collaboratively; to manage simultaneous projects with overlapping deadlines
• Maintain a professional demeanor in all circumstances while representing the Center; must exercise good judgment, discretion, and confidentiality

Preferred

• Experience using industry‑standard graphic design software (e.g., Photoshop, Illustrator, Canva)
• Knowledge of Princeton‑specific administrative systems
• Strong…