Front desk agent
Job in
Prince Rupert, BC, Canada
Listed on 2026-03-05
Listing for:
Crest Hotel
Full Time
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
Bilingual, English Customer Service, Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
Overview
Languages:
English
Education:
Secondary (high) school graduation certificate or equivalent experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
ResponsibilitiesTasks:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Financial benefits
- As per collective agreement
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