Mental Health Intake Worker

Career Opportunity:
Mental Health Intake Worker

Location: Prince George, BC

Employment Type: Full-Time, 35 hours per week

As part of a multi-disciplinary team, the Mental Health Intake Worker is responsible for providing administrative and clerical support to the Health and Wellness team. This role ensures the efficient and effective handling of referrals to mental health programs, supporting seamless access to services for clients.

• Process all applications through established screening and waitlist criteria in a timely manner.
• Assess referrals to ensure they meet eligibility criteria for service; follow up with referral sources for clarification or to address ineligibility.
• Maintain accurate tracking of referrals, waitlists, and caseloads.
• Contact clients to coordinate all aspects of the intake process, ensuring a positive and professional experience.

• Minimum of a high school diploma (Grade 12) or equivalent.
• Minimum of two (2) years of office experience in a related role, preferably in health or social services.

At CSFS, we understand that knowledge and experience may come from a variety of sources and encourage applications from individuals whose backgrounds may not align perfectly with the qualifications listed above.

Prince George sits on the traditional lands of the Lheidli T'enneh First Nation and is the largest city in northern B.C. It offers a high quality of life with access to outdoor recreation. Learn more at

• We live by our organization’s values of Responsibility, Compassion, Honesty, Integrity, Trust and Respect while caring and advocating for vulnerable people.
• Supported to pursue lifelong learning, professional development and recognition for your contribution.
• Recognize the value of Carrier Sekani Knowledge holders and language speakers.

The target hiring range for this position is $25.67 to $33.24 per hour. Candidates will typically be hired, transferred or promoted between the minimum and midpoint of the wage range. Placement within the wage range is dependent on the applicant’s role-specific knowledge, skills, abilities, related experience and in consideration of factors such as market conditions and internal equity.

In addition to base salary, CSFS offers an excellent compensation package. It features unique, generous, flexible time off options promoting work-life-family balance, a Municipal Pension Plan (defined benefit with an employer contribution of 9.31% after eligibility period), as well as extended health and dental benefits. CSFS believes in investing in our employees through meaningful educational and professional development opportunities.

Go to  and click on ‘View Opportunities’ to apply. Applications will only be received and accepted through our online recruitment system.

March 5, 2026

Along with your resume, please submit a cover letter outlining why you are interested in this opportunity, what skills and experience you will bring, and how your qualifications will make you successful in this role.

In accordance with Section 41 of the BC Human Rights Code and Section 15 of the Canadian Charter of Rights and Freedoms, preference will be given to qualified candidates with Aboriginal ancestry.

CSFS is committed to ensuring accessible and accommodating processes during the application and selection phases. If you need accommodation at any point during the recruitment process, please contact our Human Resources team by email at recruitment and we’ll collaborate with you to address your requirements.