Solution Architect; SAP & Salesforce

Tidal is an outcome-focused, specialized eCommerce consulting and engineering boutique for B2C & B2B businesses, offering comprehensive solutions from ideation to implementation and management.

• Recognized as a Shopify Plus partner.
• Expertise in headless and composable technologies.
• Diverse B2C and B2B planning and implementation experience and a deep understanding of both markets.
• Integrated onshore and offshore teams in six countries, offering support for round-the-clock productivity.
• Member of Umbrella-Incorporated, a business consulting firm, Tidal provides holistic end-to-end digital transformation solutions with cross-functional expertise in strategy, finance, operations, marketing and technology.

The Solution Architect will play a critical role in designing and delivering comprehensive e-commerce solutions for our clients. This role requires a deep understanding of e-commerce platforms, digital technologies, and architecture frameworks. The ideal candidate will have a proven track record of leading technical teams and delivering complex projects on time and within budget.

• Design and implement scalable, secure, and high-performing e-commerce architectures using platforms like SAP/Hybris
  , Salesforce
  , Shopify, Commercetools, VTEX, or similar (with a strong preference for SAP and Salesforce).
• Create architectural blueprints and technical specifications tailored to complex e-commerce ecosystems.
• Architect and implement ERP and middleware integrations within complex enterprise environments.
• Deliver solution architectures that align technology decisions with the client’s strategic objectives and deliver measurable impact on customer experience.
• Own end-to-end technical execution for eCommerce initiatives, leading cross-functional teams of developers, engineers, and architects to deliver high-quality solutions.
• Drive disciplined project execution managing milestones and ensuring delivery within scope, timeline and budget.
• Act as the escalation point for technical decisions and guide teams in applying best practices in integration, scalability, and performance optimization.

• Partner with clients to align eCommerce technology solutions with strategic business goals and long-term growth objectives.
• Communicate complex architectural strategies clearly to both technical and business stakeholders, securing alignment and confidence at every stage.
• Collaborate closely with internal leadership, product owners, and delivery teams to ensure cohesive execution and effective prioritization across technology initiatives.

• Anticipate and leverage emerging eCommerce technologies and trends to strengthen solution design and delivery.
• Advise clients and internal teams on platform strategy and innovation opportunities across ecosystems like Salesforce
  , Commercetools,
  Shopify
  , Fluent Commerce,
  SAP Hybris
  , Zuora
  , Big Commerce and Woo Commerce.
• Implement eCommerce development best practices with a focus on security, performance, and scalability.

• Bachelor's or master's degree in computer science, Information Technology, or a related field.
• Minimum of 7 years of experience in solution architecture, with a strong focus on e-commerce solutions.
• Hands‑on experience of at least 3 years with enterprise e-commerce complex structures.
• Experience with SAP Hybris
  , Shopify, Magento,
  Salesforce or similar engines; multi‑faceted e‑commerce understanding.
• Successfully led the implementation of at least three B2B or B2C e‑commerce solutions.
• Strong front‑end experience with frameworks like React.js, Next.js, Vue.js, or similar.
• Experience with cloud platforms (AWS, Azure, Google Cloud) and familiarity with integrating e‑commerce platforms with ERP, PIM, and payment gateways.
• Strong understanding of integrations across multiple modules, including payment, order management, middleware, and third‑party services.
• Excellent communication, problem‑solving, and team leadership skills.
• Ability to work effectively in a fast‑paced, rapidly evolving e‑commerce environment.

• Certification in relevant e‑commerce platforms or cloud technologies.
• Knowledge of Dev Ops practices and CI/CD pipelines.
• Understanding of SEO, web analytics, and digital marketing principles.

• Competitive salary, performance‑based bonus, and benefits package.
• Opportunity to work with a talented and passionate team.
• Continuous learning and professional development opportunities.
• Collaborative and innovative work environment.