Salesforce Business Analyst

Salesforce Business Analyst –
Campus4

Tech

Travel:
Not Required

• Recent graduates with a background in Business, Information Technology, or Computer Science
• Customer Service, Operations, Admin, or Support Professionals transitioning into Salesforce careers
• Salesforce Certified Administrators or Analysts seeking hands‑on Canadian project experience
• Professionals re‑entering the workforce with strong analytical and documentation skills

• Partner with business teams to gather, analyze, and document Salesforce requirements across Sales Cloud, Service Cloud, and Marketing processes.
• Map current business workflows and identify opportunities for automation and process optimization using Salesforce capabilities.
• Work alongside Salesforce Admins, Developers, and Product Owners to design and deliver scalable, user‑centric solutions.
• Build and maintain reports, dashboards, lenses, and data visualizations for key stakeholders.
• Lead and support User Acceptance Testing (UAT), ensuring features meet business needs and document testing outcomes.
• Deliver end‑user training, create user guides, and provide daily Salesforce support.
• Maintain accurate and detailed process documentation, configuration notes, and change request logs.
• Stay updated with Salesforce seasonal releases, recommending features that can enhance productivity and business performance.

• Practical exposure to the Salesforce ecosystem:
  Sales Cloud, Service Cloud, Experience Cloud, Marketing tools, and Analytics.
• Mentorship and guidance from seasoned Salesforce Consultants and Admins.
• Real‑time experience working with Canadian organizations across industries such as finance, healthcare, retail, and technology.
• Career growth opportunities into roles such as:
  Salesforce Business Systems Analyst
  Salesforce Functional Consultant
  CRM Analyst

Now Kickstart your Salesforce career with a Canadian organization that values innovation, collaboration, and continuous learning.

Join us as a Salesforce Business Analyst and play a key role in transforming digital customer and business operations across Canada.

Associate

Full-time

Customer Service

Industries: IT Services and IT Consulting