Fleet Specialist

Description

Quality control
Adhere to SOPs regarding security systems and vehicle systems
Report malfunctions to management immediately
Perform all system repairs to match installation standards
Refer malfunctions that are out of your scope to the approved service provider and manage the process within the agreed upon SLA.

Preventative maintenance:
Systems
Compile and implement a preventative maintenance program.
Conduct preventative maintenance on all vehicle equipment in the fleet.
Report on any system maintenance conducted and the requirements for equipment replacement to the fleet controller.

System repair and technical support: PC & Base station equipment and vehicle systems
Maintain conformance to the latest software update requirements and provide support to the SBV Service Desk in downloading updates to PCs and vehicles.
Inspect base station equipment on a weekly basis and corroborate that end users are performing according to the correct procedure and the stability of the equipment.
Request replacement equipment where faulty equipment is detected.
Maintain and update a version control log.

Test and troubleshoot defective electronic equipment and wiring and where possible repair all vehicle systems according to the agreed upon SLAs.
Control spare stock and manage the allocation billing and replenishment of this stock on a weekly basis.
Adapt existing electronic equipment to specialized needs.
Create and maintain records of work accomplished

Fault report Management
Manage the end to end fault reporting through the SBV prescribed platform.
Report any critical system failure to the Regional Fleet Coordinator and the National Systems Manager.
Complete the return process and documentation for the return of faulty components in conjunction with the National Systems Manager.
Follow up on replacement spares.
Compile a monthly trend analysis of faults in order to identify stability of the system and submit to the National Systems Manager

Logistical support
Collaborate with the National Systems Manager to co-ordinate the removal of equipment that can be re- used.
Asset management including disposals and transfers to be done in conjunction with the Fleet Controller.
Daily system tracking checks to be reported to the National Systems Manager.
GPSI run files to be maintained and updated regularly.

New development and retrofitting of systems
Provide input and Support when testing new systems as per the agreed specification through the inspection of functionality and installation quality.
Schedule and manage the installations of the systems in the field and elevate any discrepancies to the National Systems Manager and the Regional Fleet Coordinator.
Follow up on re-work until stability is obtained.
Replace faulty hardware and re-program software to provide a reliable product/system.

Training
Provide training to the mechanical/fleet staff regarding first line fault finding and maintenance.
Provide training to relevant operational staff on the procedure and utilisation of systems on board vehicles as well as the control room.
Assist in the training of new recruits during the CITPO course at the Centre / Region.

Administration
Performs annual audits of systems at the Centre and submit findings to the National Systems Manager
Make recommendations in terms of cost savings initiatives with regards to systems
Arrange for payment of invoices in accordance with company policy

Balances and maximises utilisation of the fleet according to the centres needs

Track the centre fleet performance and maintenance against set benchmarks and strategies and suggests and motivates new improvements
Schedule the centres vehicles for different types of services / repairs as prescribed by the Fleet policy / support office instructions
Monitor the scheduled maintenance plans for optimal availability of vehicles

Monitor that daily running and electrical fault repairs are carried out at the centre when necessary and small problems on the vehicles are attended to before it is escalated
Deal directly with external service providers to assist with repairs according to the agreed upon SLAs and guidelines
Report on possible vehicle replacements to the Regional Fleet Coordinator in accordance with the replacement plans
Co-ordinate the repair / replacement of sub-systems with the relevant service providers SBV System Technician and Regional Fleet Coordinator

Vehicle management and administration
Plan and execute registration de-registration re-registration renewal of licensing and vehicle Certificate of Fitness (COF) of vehicles in order to comply with legislation and company policy and procedure
Confirm that suppliers and internal repairs adheres to Repair Authorisation processes with the relevant service provider and elevate where necessary
Verify that each vehicle has a vehicle log book as well the relevant accident procedure information
Communicate to Management and Drivers any changes to company fleet policy procedures and legislation
Communicate to Management and Drivers regarding any…