Control Room Controller; CRC

The Medipost Group Risk Department requires a well presented, disciplined, professional and responsible CONTROL ROOM CONTROLLER registered at PSIRA, that understands the Company risk requirements and execute daily duties to pro-actively curb risk or loss, and enhance risk prevention. The successful individual will be placed in Pretoria, Gezina.

The following are the primary responsibilities of this person;

• Risk observing, identifying and reporting potential risk making use of the CCTV monitoring, Vehicle Tracking, Probe monitoring notifications and systems;
• Operating and maintaining all surveillance systems /cameras within the control room;
• Observe for signs of crime or disorder and investigate disturbances;
• Accurately reporting of all events, incidents and actions taken in the OB’s in a clear legible and accurate written format;
• Prevent losses and damage by accurate and timely reporting and informing Control Room Manager/ Risk Prevention Manager of irregularities;
• Securing of the site; collective business;
• Secure and safeguard premises , personnel and assets 24/07 making use of CCTV surveillance ,electric fence and alarm monitoring, vehicle(speeding reports , panics and battery disconnections) and probe notifications;
• Ensure the safety of ML delivery vehicles and drivers by monitoring and tracking on the Mixtell system;
• Respond and record all traffic violations by ML drivers by monitoring the Mixtell system, generating reports and forward to the responsible managers;
• Accurately recording observations, information, occurrences and surveillance activities in the OB’s
• Responding to alarm, panic button, probe and battery disconnections timely;
• Accurately and timely escalate risk observations to the Control Room Coordinator/Control Room Manager;
• Assist Risk Prevention Officers with proper access control by CCTV monitoring;
• Monitor access points and assist Risk Prevention Officers;
• Adhere to Two-way Radio protocols;
• Maintains organization stability and reputation;
• Build, improve and maintain effective relationships with Company employees, head of departments, clients and visitors;
• Contributes to team effort by accomplishing related administrative and operational results as needed;
• Adherence to Company Policies, Standard Operating Procedures and Legal Regulations;
• Performs First Aid or Fire Fighting functions when required
• Daily, weekly, monthly, ad-hoc reporting as required;
• Mandatory attendance of daily roll call/parades;
• Mandatory attendance of company training sessions;
• Meet competency benchmarks for training assessments;
• Continuous learning and growth (Personal Development Plan);
• Pass periodic polygraph, psychometric and risk assessments.

• Grade 12

• Minimum of 2 years proven work experience in the Security Industry

• Grade 12

• 2 or more years proven work experience in the Security Industry

• Excellent Surveillance and Observation Skills;
• Dealing with Uncertainty;
• Conflict Management;
• Detail Orientated;
• Judgement;
• Objectivity;
• Integrity;
• Safety Management;
• Professionalism;
• Time management;
• Relationship building;
• Strong Reporting Skills;
• High level of concentration;
• Confidentiality;

“Medipost Holdings is committed to the promotion of employment equity within the workplace which is a driving factor in all recruitment decisions” Medipost further encourages and welcomes applications from persons with disabilities in creating a diverse and equitable workplace”

“We are committed to building a team that represents a variety of backgrounds, prospectiv es and skills, the more inclusive we are the better our work will be. Should you however not hear from us within a period of 2 weeks, you can consider your application unsuccessful”

“Medi Post Holdings does not charge any fees at any stage of the recruitment process. Applicants are advised to be vigilant against fraudulent recruitment activities. Under no circumstances should any payment be made to secure a job offer with Medipost”