Brand representative

Job Description/Duties:

• To be the principal point of contact between the Company
and its agents and customers.

• To ensure customers have the correct products.

• Ensure forward share and visibility.

Customer relations:

• Establish, develop, and maintain positive business and
customer relations.

• Expedite resolution of customer problems and complaints to
maximize satisfaction.

• Grow and maintain customer database.

• Seek new opportunities.

• Present, promote and sell products/ services using solid
arguments to customers.

• Complete weekly call cycles.

Sales targets:

• Achieve agreed upon sales targets within schedule.

• Coordinate sales effort.

Monthly reporting:

• Submit monthly reports- performance and competitors in
landscape.

• Supply management reports of customer needs, problems,
interests, competitive activities and potentials.

Other:

• Attend meetings when required
- Management and
customers.

• Collaborate with other businesses to drive business
performance.

• Attend trade shows and marketing events.

Minimum Requirements:

• Grade 12.

• Tertiary qualification in Business, Marketing
communications or any other relevant field will be
advantageous.

• Minimum of 2 years proven work experience as a sales
representative.

• Proven track record of successfully managing customer
relationships.

• Valid driver’s license.

• Excellent knowledge of MS Office.

• Working knowledge of CRM Systems.

• Relationship management skills and openness to feedback.

• Ability to create and deliver presentations.

• Prioritizing, time management and organizational skills.

• Strong verbal communication skills.

• Ability to work efficiently- on your own or as a team.