Brand representative

Job Description / Duties

• To be the principal point of contact between the Company and its agents and customers.
• To ensure customers have the correct products.
• Ensure forward share and visibility.

• Establish, develop, and maintain positive business and customer relations.
• Expedite resolution of customer problems and complaints to maximize satisfaction.
• Grow and maintain customer database.
• Seek new opportunities.
• Present, promote and sell products / services using solid arguments to customers.
• Complete weekly call cycles.

• Achieve agreed upon sales targets within schedule.
• Coordinate sales effort.

• Submit monthly reports- performance and competitors in landscape.
• Supply management reports of customer needs, problems, interests, competitive activities and potentials.

• Attend meetings when required
  - Management and customers.
• Collaborate with other businesses to drive business performance.
• Attend trade shows and marketing events.

• Grade 12.
• Tertiary qualification in Business, Marketing, communications or any other relevant field will be advantageous.
• Minimum of 2 years proven work experience as a sales representative.
• Proven track record of successfully managing customer relationships.
• Valid driver’s license.
• Excellent knowledge of MS Office.
• Working knowledge of CRM Systems.
• Relationship management skills and openness to feedback.
• Ability to create and deliver presentations.
• Prioritizing, time management and organizational skills.
• Strong verbal communication skills.
• Ability to work efficiently – on your own or as a team.