Account Manager

About Red Cloud

The global supply chain is broken—creating a $2 trillion inventory gap where essential consumer goods fail to reach the people who need them. Brands miss sales, distributors mismanage stock, and retailers face empty shelves. The result? Higher prices, slower growth, and lost opportunity across the board.

Red Cloud is fixing this. Our RedAI digital trading platform and bulk and retail trading exchanges connect key parts of the supply chain—enabling bulk inventory exchange, streamlined digital payments, and generating vast quantities of aggregated market data. By applying AI and machine learning techniques, we deliver predictive market insight and trading recommendations straight back to the trading environment—facilitating smarter everyday business decisions for our customers, from factory to warehouse to store.

Headquartered in London, Red Cloud became a publicly listed company on Nasdaq (RCT) in March 2025. With a diverse team spanning many nationalities and operations across Africa, the Middle East, Europe, and Latin America. We’re building a more connected and efficient global trade network. Our AI labs are busy exploring the next generation of smart AI agents and deeper FMCG market intelligence for the benefit of our customers across a growing operational footprint.

The Account Manager plays a pivotal role in driving Red Cloud’s growth within their assigned geography. This role mirrors the responsibilities of an FMCG Area/Regional Sales Manager, with an added focus on digital adoption, customer success, and operational execution across Distributors/Wholesalers and Retailers. The successful candidate will report to the Head of Sales – South Africa.

• Identify all prospective Distributors & Wholesalers within their cluster to ensure assortment as per demand from the local retail ecosystem.
• Pitch and sell Red Cloud’s value proposition to prospective Distributors/Wholesalers.
• Lead commercial discussions and secure signed agreements and invoicing.
• Deliver monthly targets for TTV (including direct engagement to facilitate Bulk trade via Trade
  
  X), Acquisition, Revenue and Monthly Active Retailers.
• Build and execute strategic growth plans to drive platform adoption and consistent trading performance across all partners.

• Identify all prospective Distributors & Wholesalers within their cluster to ensure assortment as per demand from the local retail ecosystem.
• Pitch and sell Red Cloud’s value proposition to prospective Distributors/Wholesalers.
• Lead commercial discussions and secure signed agreements and invoicing.
• Deliver monthly targets for TTV (including direct engagement to facilitate Bulk trade via Trade
  
  X), Acquisition, Revenue and Monthly Active Retailers.
• Build and execute strategic growth plans to drive platform adoption and consistent trading performance across all partners.

• Act as the ongoing success owner for all Distributors/Wholesalers in the cluster. Develop a monthly visit plan covering every Distributor/Wholesaler in the cluster.
• Ensure Distributors/Wholesalers maintain accurate product listings, pricing, inventory levels, and assortments on the platform. Proactively prevent stock-outs and guide partners on improving catalogue quality.
• Diagnose challenges early (pricing, assortment, logistics, platform usage, retailer activation) and coordinate cross-functional solutions.

• Drive Distributor/Wholesaler engagement on TTV performance, category/brand trends, Digital adoption and operational issues.
• Log all visits in RedTAG and maintain itineraries in collaboration with their Managers.
• Validate authenticity of trades, proper application of marketing incentives, and payment status.
• Visit at least 30 Retailers monthly to assess Red
  101 app usage and verify on-ground transactions.
• Gather feedback, capture purchase receipts, and upload insights into RedTAG.
• Act as the “Voice of Customer” to Product, Operations, and Growth teams for continuous improvement.

• Lead a team of Red Force officers (Field Activation…