Buffet Attendant

OVERVIEW

Provides a friendly and professional service to the guests in the buffet area, and assists the waiter in anticipating>

• Maintain complete knowledge of all menu items, cooking methods and beverage selections available in the buffet.
• Possess ability to describe and from the buffet.
• Deliver food from the galley to the buffet area. Replenish water, bread, butter and other items as anticipated or required.
• Maintains clean and orderly tables, setup and organize and clean the station. Offer condiments and fresh pepper as per service standard. Assist guests with beverage and bread orders.
• Deliver excellent customer service at all times by presenting a friendly, warm and calm attitude towards guest and continuously following the highest standards.
• Maintain clean and orderly tables, also setup the tables for the guests.
• Follow trained departmental and shipboard environmental rules and regulations.
• Respect and cooperate with all management decisions.

• Must meet grooming standards.
• Outlet-specific standard operating procedures.
• Welcomes and greets guests with a warm friendly smile.
• Processes guests' orders and ensures all items are prepared properly and in a timely manner.
• Observes diners to ensure guests are satisfied with the food and service, and respond to any additional requests.
• Clears and resets table at the end of each course or upon completion of the meal.