Administrative Control Officer; UP Legal Collections

Overview

UP Professional and Support — Department of Finance. Administrative Control Officer (UP Legal Collections). Peromnes Post Level 08.

In pursuit of the ideals of excellence and diversity, the University of Pretoria invites applications for the above vacancy. The University of Pretoria’s commitment to quality positions it as a top research university with a competitive advantage in international science and technology development.

The incumbent will be responsible for the following, but not limited to:

• Consult with debtors regarding outstanding accounts in order to reach payment arrangements
• Collect allocated outstanding fees (i.e., combined tuition, distance education, and student loan accounts) according to current case law and legislation, as well as economic circumstances
• Reconcile student accounts after handover
• Negotiate acceptable payment arrangements in line with UP policy
• Attend to disputes raised concerning incorrect fees levied and refer to student accounts for investigation; oversee adjustments on completion of investigations
• Liaise with other tertiary institutions or prospective employers regarding outstanding fees and availability of academic records
• Control and process additional expenses that occurred upon settlement of outstanding amounts (e.g., interest calculations, legal costs, etc.)
• Evaluate required collection processes in line with current case law
• Oversee and plan the workflow of legal processes in conjunction with relevant personnel members
• Oversee and prepare documentation as prescribed in line with current legislation and case law in conjunction with relevant personnel members
• Assess and prepare instructions for tracing agents to establish addresses of debtors, in order to serve documents or pleadings
• Oversee and plan instructions to respective sheriffs to serve or pend pleadings, as required
• Revise pleadings issued by the court, return of service (indicating how the sheriff dealt with the particular document), accounts from sheriffs, attorneys, tracers, etc.
• Revise outstanding balances after issuing of pleadings before proceeding with further legal action
• Oversee and delegate the preparation and administration of journals
• Prepare interest calculations and settlement figures
• Recover fees upon settlement of written-off amounts
• Control and oversee regular payments to debt collection service providers and ensure that the relevant student accounts are debited

• Bachelor of Law Degree (LLB) or relevant degree
• 3 years in practice experience with a Bachelor's degree OR 5 years with a Diploma
• Legal Collections
• Experience in legal processes pertaining to legal debt collection aligned with current case law
• Financial administration experience

REQUIRED COMPETENCIES (SKILLS, KNOWLEDGE, AND BEHAVIOURAL)

• Sound knowledge of legal processes pertaining to legal debt collection
• Sound knowledge of the National Credit Act, Law of Contracts, Magistrate’s Court Act, and case law
• Sound knowledge of financial administration
• Knowledge of Civil Court Procedure
• Computer literacy (Microsoft Office – Word/Excel), Outlook/Gmail
• People Soft
• Writing Skills
• Typing Skills
• Accounting Skills
• Planning and organising
• Communication skills
• Attention to detail
• Management skills
• Ability to build and maintain ongoing, collaborative working relationships with co-workers to achieve the goals of the work unit
• Ability to explore alternatives and positions to reach outcomes that gain the support and acceptance of all parties
• Ability to deal with others in difficult and complex situations to achieve resolutions or adherence to laws and/or regulations
• Ability to firmly adhere to codes of conduct and ethical principles
• Ability to allocate decision-making authority and/or task responsibility to others to maximize the organization’s and individuals’ effectiveness
• Ability to identify problems, determine possible solutions, and actively work to resolve the issues

Admitted Attorney (Jnr); 2 years’ experience in the following:
Experience in the administration of tuition accounts at a tertiary institution.

Please note:

All shortlisted candidates…