Underwriter, Insurance

Main purpose:

• Commercial underwriting and client contact

• Commercial claims, dealing with the complete process

• General office management

Main job functions:

• Dealing directly with clients

• Attend to all amendments on policies and distributing policy
documents

• Issuing new policies

• Ensure renewals are dealt with timeously

• Register and handle the whole claims process

• Be able to assist with Personal lines clients, policies and claims

Minimum Requirements:

• Registered as a representative with the FSCA within the last 5
years for Short Term Personal and Commercial lines –
intermediary services without supervision.

• COB (class of business) completed for Personal and
Commercial Lines

• RE5 qualification and NQF4

• The incumbent has 3 to 5 years claims and underwriting
experience together with good administration skills and the
ability to look at all aspects of the job, regardless how detailed

• Ability to be a team player that can actively encourage open and
frank communication in a team environment. Encourages a
climate of teamwork through their actions; and is committed to
team goals rather than personal goals.

• Positive and willing attitude as well as a service culture

• Ability to prioritise own workload.

• Methodical / analytical ability and numerical ability – able to
analyse situations, form opinions, and make decisions
independently, and calculations accurately

• High level of communication skills (both written and verbal)
Afrikaans & English

• The ability to proactively develop customer relationships, making
efforts to listen and understand the customer, anticipating and
providing solutions to customer needs to customer satisfaction.

• Computer Literacy (MS Office: Outlook, Word, and Excel)

• Able to deal with service providers such as IT, internet service
providers etc.