Junior Services Application Consultant

Responsibilities:

? You will be working with our Customers to define and deliver SOLIDWORKS PDM based
solutions on time and within budget, whilst ensuring the maximum levels of Customer
satisfaction.
? You will provide our Customers the highest quality technical support on queries relating to
SOLIDWORKS PDM and its associated infrastructure, troubleshooting to find the optimal
solution via the telephone, email or ‘one to one’ using collaborative Internet support
services.
? You will actively contribute to the creation and delivery of on-line content such as Blogs,
Technical Documents and Webcasts.
? You may also be asked to provide training, online, at our premises or on site. Training the
customers on the use and administration of SOLIDWORKS PDM products.
? Any additional duties / tasks as required by your senior PDM specialist.

Requirements:

? You will possess a higher-level qualification, or be able to demonstrate suitable previous
experience, in Mechanical Engineering or another relevant technical field.
? Experience in CAD, preferably SOLIDWORKS but not limited to.
? You will possess excellent communication skills, verbal and written and be a good listener.
? Strong problem solving and analytical skills
? Basic- PC Hardware Concepts, Technology, and Installation
? Basic - PC Troubleshooting
? Capable of working independently and in a team
? Adhere to the company’s values.

Not mandatory but beneficial:

? Experience in writing VB scripts
? Strong knowledge of Microsoft SQL Server installation, configuring, administration
? SQL skills, including ability to write custom queries of medium complexity, in addition to
moderate administration skills for SQL Server
? Knowledge of multiple operating systems, architectures, and networks