Junior Support Engineer

We are seeking a Junior Support Specialist who is able to successfully pass standard recruitment checks, including criminal, qualification, and . This role requires a strong sense of responsibility and adherence to organisational policies and procedures. The Junior Support Specialist will demonstrate integrity and accountability in all tasks performed. A positive attitude and willingness to learn are essential for success in this position.

• Teamwork, flexibility, understanding urgency and priorities, and quick problem-solving skills
  are essential.
• Standby will be implemented after hours and weekends.
• Excellent customer interaction
• Effectively execute requests from users
• Willingness and commitment to continuously improve skills and knowledge

• Junior Infrastructure Technician experience (1–2 years advantageous)
• Exposure to basic networking, cabling, and IT support environments (1-2 Years)
• Experience assisting with physical installations, maintenance, and troubleshooting
• Willingness to learn and grow within an infrastructure or networking role
• English - Can converse and has the necessary email skills
• Excellent Customer Interaction with clear, concise, and effective communication skills
• Effectively collaborate with the team to achieve common goals
• Ability to work under pressure, cope with stress

• National Senior Certificate/ Senior Certificate/ Grade 12
• Pass typical recruitment checks (criminal, qualification,  checks, etc.)