Housekeepers

Pretoria, South Africa – Sunset Hotel and Conferencing

Salary: R 9,500. (South African Rand)

Please Whats App on  and speak to Mrs Keen for further assistance.

Sunset Group of Hotels is a luxury hotel located in Gauteng. Our hotels offer a unique and unforgettable experience for our guests, combining modern amenities with traditional hospitality.

As a Hotel Receptionist, you will be the first point of contact for our guests and will play a crucial role in creating a positive and welcoming atmosphere. Your main responsibility will be to ensure that all guests receive exceptional service from the moment they arrive until they depart. This is a full‑time, permanent position with a competitive salary and benefits package.

• Greet and welcome guests in a friendly and professional manner
• Check‑in and check‑out guests efficiently and accurately
• Answer phone calls and respond to emails and messages in a timely manner
• Provide information about hotel services, facilities, and local attractions
• Handle guest complaints and resolve issues promptly
• Maintain a clean and tidy reception area
• Process payments and maintain accurate records of all transactions
• Collaborate with other hotel departments to ensure a smooth and seamless guest experience
• Assist with reservations and room assignments
• Handle guest requests and inquiries with a positive attitude and sense of urgency
• Ensure compliance with hotel policies and procedures
• Attend to any other duties assigned by the Front Office Manager or General Manager

• High School Diploma or equivalent
• Previous experience in a similar role is preferred
• Excellent communication and customer service skills
• Proficient in Microsoft Office and reservation systems
• Ability to multitask and work in a fast‑paced environment
• Strong attention to detail and problem‑solving skills
• Fluent in English, both verbal and written
• Knowledge of a second language is a plus

If you are a friendly, outgoing, and organized individual with a passion for hospitality, we would love to hear from you. Join our team at Ignasio and be part of creating unforgettable experiences for our guests.