Medical Receptionist, Maxillofacial Surgery

Our client, a Maxillofacial Surgeon based in Pretoria, is seeking to recruit a well presented medical receptionist.

• Welcome and assist patients in a courteous and kind manner, both in person and telephonically.
• Schedule appointments, manage the diary, and maintain accurate patient records.
• Attend to patient enquiries and provide clear communication.
• Manage the appointment flow and keep patients informed of delays; handle service delays in a professional manner.
• Demonstrate empathy and anticipate patient anxiety or concerns.
• Ensure efficient filing, retrieval, and updating of patient information.
• Oversee practice inventory and equipment, including:
• Monitoring stock levels, Identifying required supplies, Placing and tracking orders.
• Scheduling equipment servicing and repairs
• Respond appropriately to patient emergencies.
• Perform general administrative duties as required.
• Capture and verify accurate patient personal and financial information, and relay required billing information to the outsourced bureau in a timely manner.
• Collect payments at point of service, issue receipts, and ensure all payment information is correctly submitted to the bureau with full accountability.

• At least 1 - 3 years' experience in a similar medical receptionist position
• Medical software experience will be an advantage (GoodX)
• Knowledge of Microsoft office suite will be an advantage

• Passionate
• Punctual and diligent
• Friendly and approachable
• Ability to multitask
• Flexibility
• Excellent telephonic communication skills
• Customer service orientated
• Good time management
• Excellent organisational skills
• Attention to detail
• Professionalism

Monday to Friday, 07h30 16h30

2 February 2026

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.