National Training Manager

Job Location : Pretoria, Gauteng, South Africa Final date to receive applications : February 23, 2026

• We are looking for an experienced training and development manager to devise our organizational training strategy, oversee its implementation and assess its outcomes. The role is accountable for the Learning and Development strategy, delivery governance, compliance reporting, and learning operations for Finbond Mutual Bank and Finbond’s related entities, including Supreme Finance and King Loan Finance.
• The Training Manager works across many departments to get employees up to speed in both their specific vertical and the overall needs of the company with a background in business, leadership, human resources, development and education. This includes staff onboarding, refresher training, remedial and system training, regulatory and operational learning interventions, and digital learning governance.
• The role ensures training quality, consistency and audit readiness across all learning interventions, providers and learner programmes.

• Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers.
• Compile, manage and communicate the Annual Online Training Plan per company, based on departmental training requests and mandatory/regulatory requirements.
• Draw an overall and/or role-based training and development plan that addresses business needs, compliance requirements and operational priorities.
• Deploy a wide variety of training methods (in-person, virtual, blended, workplace-based, coaching, mentoring).

• Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them.
• Oversee national induction delivery through Regional Trainers, including follow-up induction and competency signoffs where applicable.
• Establish and enforce training quality standards, including trainer audits, facilitation standards, assessment governance, attendance compliance and escalation processes.
• Ensure standardisation of training material, learning guides, assessments and training communication across all three companies.
• Resolve training delivery risks and operational constraints (venue readiness, resources, attendance, system access) and adjust interventions accordingly.

• Oversee content development through the Training Content Developer, including version control, approvals, publishing, and change logs.
• Govern and maintain the Online Training Academies (Moodle) for Finbond, Supreme Finance and King Loan Finance, including course scheduling, learner allocations, completion tracking, and reporting.
• Develop new and engaging learning material and constantly review, update and improve existing material.
• Drive follow-ups and escalations on overdue online training and non-compliance.
• Maintain training SOPs, facilitator guidelines and internal controls, ensuring consistent national execution.
• Produce timeous reports and analysis which identifies learning gaps.

• Lead, coach and performance-manage 9 Regional Trainers, 1 Training Content Developer and 1 L&D Co‑ordinator, to achieve the department’s strategic objectives including task allocation, driving standards, reporting cadence and delivery support.
• Maintain training SOPs, facilitator guidelines and internal controls, ensuring consistent national execution.

• Manage the training department and training initiative budget.
• Plan and forecast training costs across the three entities, including training centres, travel, accommodation, provider costs, learner programme costs and team resources.
• Provide and source external training providers (where required) to bridge learning gaps of a specialist nature.
• Manage provider SLAs, quotes, negotiations, invoicing and payment follow-ups.

• Maintain historical training records for each individual member of the organization, ensuring accurate training records and evidence packs for internal governance, audits and regulatory reporting.
• M…